Business Analyst (Hybrid)

Smart IMS•Denver, CO

4d•Hybrid

About The Position

As a Business Analyst, you will support vendor-led technology initiatives and internal application projects by gathering and documenting business requirements, coordinating stakeholder engagement, and supporting project delivery activities. This role serves as a key liaison between business users, vendors, and IT teams while ensuring successful adoption through effective communication, training, testing, and production support.

Requirements

5+ years of experience as an IT Business Analyst, Systems Analyst, Product Analyst, or similar role.
Proven experience gathering, analyzing, and documenting business and functional requirements.
Strong experience creating BRDs, user stories, use cases, process flows, and acceptance criteria.
Experience supporting vendor-led technology implementations and third-party solution integrations.
Knowledge of SDLC methodologies, Agile practices, and business analysis best practices.
Experience facilitating workshops, stakeholder interviews, and cross-functional meetings.
Hands-on experience coordinating User Acceptance Testing (UAT), defect management, and issue tracking.
Strong analytical, problem-solving, and process improvement skills.
Excellent written, verbal, presentation, and stakeholder management skills.
Ability to manage multiple priorities, work independently, and collaborate effectively across business and technical teams.

Responsibilities

Lead discovery sessions, workshops, and requirements gathering activities with business and technical stakeholders.
Translate business needs into clear and testable requirements, user stories, use cases, and acceptance criteria.
Collaborate with vendors, project managers, and technical teams to validate scope, assumptions, dependencies, and change requests.
Facilitate stakeholder communication and ensure alignment throughout the project lifecycle.
Develop and support communication plans for project releases, enhancements, and organizational changes.
Partner with business teams to create training plans, user guides, and knowledge transfer materials.
Coordinate User Acceptance Testing (UAT), document feedback, and track defects through resolution.
Gather and refine requirements for application enhancements and process improvement initiatives.
Support production issue triage, defect analysis, and documentation of system behavior and resolutions.
Assist in driving successful solution adoption and continuous improvement efforts.