DTTLUS-Business Analyst

APN Consulting, Inc.•New York, NY
•Remote

About The Position

APN Consulting, Inc. is seeking a technical, curious, ambitious, and innovative contractor to support the People Insights team. The team transforms data into meaningful visual and verbal narratives, providing actionable insights to help stakeholders make informed people-related decisions. The Part-Time Qualtrics Dashboard Contractor will support the design, configuration, testing, and refinement of a Qualtrics dashboard. Working with the project team, the contractor will translate defined dashboard requirements into a functional, user-friendly solution, document configurations, and transfer knowledge to the internal team for ongoing maintenance.

Requirements

  • Bachelor's degree or an equivalent combination of education and experience.
  • Deep understanding of HR technology, systems, HR data, and reporting.
  • Advanced Excel and Power BI skills.
  • Hands-on experience building and configuring dashboards in Qualtrics.
  • Experience configuring and working with Qualtrics Text iQ.
  • Experience supporting UAT, troubleshooting, and defect resolution for Qualtrics dashboards.
  • Ability to translate defined business requirements into dashboard configurations and visualizations.
  • Ability to work independently in a part-time contractor capacity and collaborate with business and technical stakeholders.
  • Strong attention to detail and analytical capabilities.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Familiarity with advanced analytics.
  • Ability to work cross-functionally to solve problems and manage issues.
  • Strong customer service orientation, analytical problem-solving skills, and systems thinking.
  • Understanding of data flows and interfacing systems to develop automated reporting and analytics solutions.
  • Ability to independently engage with stakeholders to understand requirements, assess complexity, and define timelines.

Responsibilities

  • Develop and configure Qualtrics dashboards to meet defined business and reporting requirements, including dashboard structure, visualizations, filters, and other functionality.
  • Configure Qualtrics Text iQ to support analysis of open-text feedback where required.
  • Participate in User Acceptance Testing (UAT), troubleshoot identified issues, update configurations, and support defect resolution before release.
  • Incorporate feedback from project team members and business stakeholders to refine dashboards and ensure agreed requirements are met.
  • Document key dashboard configurations and provide knowledge transfer to the internal team to support ongoing maintenance.
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