Business Analyst Revenue Cycle-Automation-Remote

Mayo ClinicRochester, MN
Remote

About The Position

The Business Analyst is responsible for intake, requirements gathering, and process documentation for automation and AI initiatives across Finance Shared Services departments. This role is the first point of contact with business stakeholders for a new opportunity, translating operational needs into clear process maps, requirements, and candidate solution concepts that feed into the pillar's delivery pipeline.

Requirements

  • Bachelors and 4 years experience in business analysis, business administration, engineering, information science, health or science related field OR Masters and 2 years experience in business analysis, business administration, engineering, information science, health or science related field.

Nice To Haves

  • CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, ECBA Entry Certificate in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.
  • Demonstrated experience authoring process maps, requirements, and functional documentation.
  • Strong written and verbal communication skills.
  • Working knowledge of automation and AI concepts.
  • Experience in Finance, Accounting, Supply Chain, Research Finance, or healthcare finance operations.
  • Experience supporting UiPath-based automation initiatives.
  • Familiarity with agentic AI or intelligent document processing use cases.
  • Lean, Six Sigma, or process-improvement certification.

Responsibilities

  • Partner with Finance stakeholders to discover and document candidate automation and AI opportunities.
  • Conduct intake interviews, shadow processes, and build current-state and future-state process maps.
  • Author functional and non-functional requirements, acceptance criteria, and process documentation for developer and architect consumption.
  • Support business case development using the program's ROI calculator and standardized rate cards and value levers.
  • Maintain accurate, traceable artifacts throughout initiative lifecycles.
  • Partner with developers, architects, and QA during build, test, and deployment phases to clarify requirements.
  • Support user acceptance testing, training, and change management activities in close collaboration with process owners.
  • Contribute to the pillar's knowledge base of patterns, templates, and reusable artifacts.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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