Business Analyst Hybrid San Antonio, TX

UnitedHealth Group•San Antonio, TX

18h•$29 - $52•Hybrid

About The Position

The Business Analyst plays a vital role in building repeatable, documented, and scalable processes by coordinating projects across multiple business units, maintaining operational visibility, working side by side with Data Analysts developing standardized reporting, and facilitating organizational readiness for new initiatives. The position serves as a key liaison between internal and external stakeholders, strengthening customer partnerships through clear communication, collaboration, and proactive issue resolution. As RADO continues to focus on process optimization, automation, and predictive/prescriptive analytic products, this role provides the project management discipline, operational governance, and analytical insight needed to identify improvement opportunities, manage enterprise risk adjustment priorities, and ensure successful delivery of strategic initiatives.

Requirements

2+ years decision support, data analysis, or healthcare operations experience in an academic and/or job setting
Basic understanding of concepts and practices of project coordination/management and business process improvement
Proficiency with Microsoft Office applications to include Word, Excel, Visio, PowerPoint and Outlook
Proven ability to interact one-on-one and consult with all levels of executive management and multiple functional area leaders
Possession of solid analytical/statistical skills used in evaluating and analyzing data

Nice To Haves

Certification and/or training in a nationally recognized Change Management Methodology
Experience with process mapping methodology and creating process maps
Proficiency with Microsoft SharePoint and Power Automate
Healthcare operations background
Proven ability to communicate in written and verbal form clearly and effectively
Proven ability to successfully conceptualize an initiative, develop a plan and execute the plan through implementation

Responsibilities

Ensure the accuracy of Enterprise and Department Risk Adjustment initiatives by corresponding with various internal WellMed departments to gain insight and knowledge on processes
Build/maintain functional relationships with business area leadership and staff along with a general understanding of individual area workflows
Partners with departmental leadership and staff to identify/define performance planning/measures, tracking and reporting objectives
Assists in leading and/or contributes to effective operational implementation assistance as it pertains to the needs of the Risk Adjustment Department
Conducts research and analyzes/interprets information on issues and proposals as it pertains to assigned projects and other items tasked by the Risk Adjustment Department
Collaborate cross-departmentally to manage risk forecasting/mitigation, project progress and issue resolution efforts
Liaison between internal and external teams to help steer clear communication on business initiatives and WellMed processes to build partnerships
Accountable for supervising assigned projects and operational collaboration during implementation of new processes
Develop performance, project status, meeting correspondence and ad hoc reports for consumption by various levels of the Risk Adjustment Department
Perform other duties as assigned