SFC Business Analyst-Mortgage Servicing

Truist Bank•Greenville, SC

1d•Onsite

About The Position

The position participates in the operational effectiveness and continuous improvement of Servicing Financial Controls through the aggregation, calculation and analysis of data and reports. The role effectively summarizes and presents findings and project results, demonstrating an ability to be insightful and deal with complex issues. There is a 5 day in-office expectation.

Requirements

Bachelor’s degree in Accounting, Finance, Mathematics, or Economics, or equivalent education and related training or experience
Minimum one year of experience in a related field.
Basic reporting and analytical skills.
Perform work autonomy, independent of day-to-day management.
Effective written and verbal communication.
Key Software proficiency (e.g. MS Office, Database, Imaging Systems).
Conceptual ability to analyze problems and devise solutions.
Ability and willingness to learn and adapt as the needs of the job change.

Responsibilities

Support the day-to-day needs of Mortgage Lending by providing data analysis, project deliverables, risk management and operational needs to achieve strategic objectives with direct supervision.
Perform analysis of findings and trends using statistics, modeling, process documentation and profitability analysis.
Determine and recommend the most appropriate response to identified complex problems, issues and/or defects by assessing impact and prioritization.
Collaborate with stakeholders, including but not limited to, Origination, Servicing, Secondary Marketing, Mortgage Lending, to build consensus, prioritize request, and resolve issues.
Coordinate with various business and technology units to define business requirements and determine specifications.