About The Position

The Business Analyst collaborates with Product Owners to increase the value delivered to business units. Acting as a liaison between the Product Owner and Agile Team, the analyst elicits requirements, creates Agile user stories, and provides technical analysis and alternative business solutions. The role performs testing of Agile user stories and supports implementation of system changes. It may also involve mentoring and training the Business Analyst Team on business processes, analyst skills and techniques, and Agile methodology. The analyst works with business users, Product Owners, developers, and testers to understand business processes and priorities, assess system impacts, and develop appropriate solutions. The position operates as a subject matter expert in two or more domains and contributes to Agile ceremonies, testing, sprint commitments, reviews, and system demonstrations. The role may lead requirements meetings, reviews, demos, process improvement initiatives, and Business Analyst Community of Practice meetings.

Requirements

  • Bachelor's degree in computer science, information systems, business administration, or a related field, or a suitable combination of education, training, or experience.
  • At least five years of experience identifying, organizing, analyzing, testing, communicating, and documenting business rules, system requirements, and process workflows.
  • Experience with Agile methodology; Scrum or SAFe is preferred.
  • Experience using tools to create and track Agile user stories; VersionOne is preferred.
  • Ability to review software changes and determine system impact.
  • Experience with incident/support ticketing systems and process workflow.
  • Ability to analyze and resolve problems.
  • Flexibility and ability to thrive in a fast-paced, active work environment.
  • Excellent communication skills for interacting with internal and external customers.

Nice To Haves

  • Insurance industry experience is highly preferred.
  • Experience leading projects in an Agile environment is preferred.
  • Experience creating, altering, and running SQL queries is a bonus.
  • Scrum or SAFe experience is preferred.
  • Experience with VersionOne is preferred.
  • Ten or more years of Business Analyst experience is listed in the skill matrix.

Responsibilities

  • Collaborate with Product Owners to understand business processes, procedures, goals, objectives, and priorities.
  • Act as a liaison between Product Owners and Agile Teams, communicating effectively with business users, developers, and testers.
  • Attend and potentially lead business requirements meetings.
  • Analyze proposed changes for system impacts, identify issues, suggest alternatives, and consider enterprise-wide effects on processes, applications, file layouts, and web services.
  • Determine whether business process changes can resolve business needs and partner with Product Owners to develop technical solutions when needed.
  • Write clear Agile user stories and break larger stories into smaller stories according to departmental standards.
  • Assist Product Owners in recording and maintaining story priority order.
  • Participate in daily standups and other Agile team ceremonies.
  • Create test cases, including cases beyond the happy path; document and execute tests for assigned stories; and verify and report results.
  • Provide feedback to Test Management to improve testing of enterprise applications.
  • Extract test data from databases using new or modified complex SQL queries, as needed.
  • Swarm user stories to help the team meet sprint commitments.
  • Assist Product Owners and Scrum Masters with preparation for Team Sprint Reviews and System Demos, and potentially lead those meetings.
  • Identify process improvements and discuss issues to deliver better customer value; potentially lead initiatives to implement changes or new processes.
  • Mentor and train team members on Agile principles and ensure business processes are adequately documented.
  • Assist with or lead Business Analyst Community of Practice meetings to promote craftsmanship and continuous learning.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service