Business Analyst in Insurance – 100% Remote (Quebec)

Recrute Action

20h • Remote

About The Position

The Business Analyst in Insurance will support projects for a client in the insurance sector by analyzing business needs, documenting requirements, designing business processes, and working with project and development teams to ensure solutions meet business needs. The role is fully remote in Quebec, with occasional on-site presence required at the Saint-Hyacinthe office. It is a permanent, full-time position with a 35-hour workweek. Working hours fall between 7 a.m. and 5 p.m., with flexibility to start between 7 a.m. and 9 a.m.

The analyst will work closely with project managers, business analysts, solution architects, development teams, stakeholders, and external vendors and partners. The role includes managing the product backlog, creating user stories, coordinating acceptance testing and supporting UAT, reporting project progress, participating in change management, and contributing as an insurance subject matter expert and to the business analysis and project management community of practice.

Requirements

• University degree in business administration, information technology, finance/accounting, or another field related to the position.
• At least 8 years of relevant experience with an insurance company or in a consulting role supporting an insurance company.
• Experience working with Agile software development teams, as well as external vendors and partners.
• Strong understanding of technology and systems architecture, including system interdependencies.
• Strong knowledge of individual or group life insurance products and processes.
• Proficiency with Scrum principles and collaboration tools, including Teams, Jira, Confluence, Miro, and Mural.
• Knowledge of business process analysis methodologies.
• Proficiency with Microsoft Office 365.
• Bilingual in French and English, with the ability to communicate verbally and in writing with English-speaking clients and partners.
• Autonomy.
• Adaptability.
• Analytical thinking.
• Ability to synthesize information.
• Strong interpersonal skills.
• Strong communication skills.

Nice To Haves

• Experience or knowledge in the insurance industry.

Responsibilities

• Develop an in-depth understanding of the company’s business processes and insurance systems.
• Design end-to-end business models and processes.
• Facilitate workshops to document business processes and required business specifications.
• Analyze and document business requirements and user needs.
• Participate in the analysis and optimization of business processes.
• Define functional requirements to be developed within the company’s systems.
• Break tasks down appropriately to facilitate the development team’s work.
• Prepare, execute, validate, and coordinate acceptance testing, from test cases through to results.
• Communicate business requirements to the project team.
• Provide project progress reports to stakeholders.
• Maintain and manage the development team’s product backlog by writing clear and concise user stories aligned with the project plan.
• Ensure the quality of deliverables throughout implementation phases and confirm proposed solutions meet business needs.
• Support User Acceptance Testing (UAT) activities and benefits realization.
• Work closely with project managers, business analysts, and solution architects.
• Participate in change management activities.
• Act as a subject matter expert within project teams.
• Contribute to the business analysis and project management community of practice.

Benefits

• Annual target bonus of 5%.
• Four weeks of vacation from the first day.
• Group insurance from day one, including medical, dental, and vision care, as well as travel and roadside assistance insurance.
• Defined benefit pension plan, comparable to government plans and available after one year of service.
• Access to a fitness facility.
• Ongoing training to support professional development.
• Employee Assistance Program (EAP).
• Social activities, including a BBQ and a Christmas party.
• Years of service recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior