Business Analyst - MAX Solution Implementation

Kyndryl • Research Triangle Park, NC

6d • Remote

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are seeking an experienced Business Analyst to support the implementation of the ADOT MVD MAX Solution. This role will serve as the bridge between business stakeholders and technical teams, ensuring business needs are accurately translated into effective technology solutions. The ideal candidate brings strong expertise in enterprise application implementations, business process analysis, requirements management, stakeholder engagement, and UAT support.

Requirements

• 5+ years of Business Analyst experience supporting enterprise application implementations.
• Strong experience in requirements gathering, business process mapping, gap analysis, and UAT coordination.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Ability to work effectively with executives, business users, and technical teams.
• Knowledge of the ADOT MVD MAX Solution.
• Experience bridging business and IT functions to deliver successful business outcomes.
• Must be based in the United States.

Nice To Haves

• Experience supporting government or public sector technology initiatives.
• Familiarity with Agile and Waterfall methodologies.
• CBAP, CCBA, PMI-PBA, or similar Business Analysis certification preferred.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Develop process maps, workflows, use cases, and functional specifications.
• Analyze current and future-state business processes and identify improvement opportunities.
• Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
• Collaborate with business and technical teams to ensure solutions meet business objectives.
• Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
• Assess stakeholder impacts and support change management and adoption activities.
• Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
• Document business architecture components including processes, roles, information flows, and organizational impacts.

Benefits

• Medical and dental coverage
• Disability
• Retirement benefits
• Paid leave
• Paid time off
• Discretionary annual bonus program
• Employee learning programs
• Company-wide volunteering and giving platform

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed