Solution and Implementation Manager

One Team, Committed to Delivering Customer Results. • Elkhart, IN

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About The Position

At Kem Krest, we are more than a supply chain solutions provider—we are a trusted partner to some of the world’s leading automotive, heavy-duty, and powersports OEMs. As a certified minority-owned business, we deliver customized services in packaging, logistics, and compliance with a focus on innovation, quality, and customer success. With a global network, high-touch service, and a relentless commitment to quality, Kem Krest is the go-to partner for companies seeking to streamline operations, reduce costs, and accelerate growth. Join us and be part of a team that’s passionate about making supply chains smarter, and partnerships stronger. The Opportunity: As a Senior Solution / Implementation Manager, you’ll lead complex, high-impact projects that shape the future of our customer programs. You’ll mentor junior managers, develop best practices, and drive strategic capability development across the organization.

Requirements

• Proven leadership in managing complex projects
• Strategic thinking and market insight
• Strong mentoring and team development skills
• Expertise in financial analysis and risk mitigation

Responsibilities

• Lead creation of customer-specific program solutions.
• Assess and integrate key customer requirements.
• Provide required inputs for quoting.
• Continuously refine and improve solution approaches.
• Offer guidance on operational challenges and best practices during the quoting and design process.
• Ensure smooth handoff of solutions to implementation teams.
• Support transition into sustainable, ongoing operations.
• Ensure execution of critical customer requirements.
• Drive proactive cross-functional collaboration throughout the project lifecycle.
• Lead communication cadence, meetings, and status updates.
• Manage scope, schedule, cost, and risk mitigation.
• Execute gated presentations and escalate issues when customer expectations may be at risk.
• Run lessons-learned activities and apply insights to future projects.
• Understand technical requirements necessary for successful delivery.
• Support pre-sales design with solution expertise and options.
• Develop customer value propositions using value stream mapping, customized solutions, and ROI analysis.

Benefits

• Competitive Salary
• Annual Bonus Program
• Immediate Health Benefits
• Free On-site Clinics & Prescriptions
• 401K Match
• Tuition Reimbursement
• Generous PTO & Holiday
• Parental Leave
• Supplier Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed