Mid-Level Business Analyst

Fusion Technology•Washington, DC

1d•Onsite

About The Position

Fusion Technology is seeking a Mid-Level Business Analyst to support the design, implementation, and operation of a modern enterprise technology asset inventory. This role involves integrating IT Asset Management (ITAM) and IT Service Management (ITSM) practices. The analyst will maintain technology inventory platforms, track assets, support lifecycle processes, curate data, and implement quality controls. They will also conduct data analysis, develop KPIs, and provide insights for improvement. The position requires serving as a liaison with stakeholders, assisting users, gathering evolving needs, and developing/updating documentation, SOPs, workflows, standards, guides, and training materials. Collaboration with ITBI teams for BI enablement and data standardization is also a key part of the role.

Requirements

Active Top Secret Clearance required.
Bachelor's Degree in a related field.
4-5 years of experience as a Business Analyst or Systems Analyst in data-centric environments.
Strong documentation skills.
Strong analytical thinking skills.
Strong stakeholder engagement skills.
Blend of technical acumen, analytical ability, and business communication skills.

Nice To Haves

Some experience with ServiceNow or equivalent ITAM/ITSM platform.
Familiarity with governance frameworks.

Responsibilities

Elicits requirements and supports the design, implementation, and day-to-day operations of a modern enterprise technology asset inventory integrating IT Asset Management (ITAM) and IT Service Management (ITSM) practices.
Maintains both new and legacy technology inventory platforms by tracking assets, supporting lifecycle processes, curating data, and implementing QA, data quality controls, and data‑integrity routines.
Conducts basic analysis of technology inventory data, develops and reports KPIs, and provides insights or recommendations to improve accuracy, usability, and decision‑readiness.
Serves as a liaison with stakeholders, assisting users with technical and program inquiries and gathering evolving needs for system enhancements.
Develops and updates relevant documentation, SOPs, workflows, standards, guides, and training materials.
Collaborates closely across ITBI teams to support BI enablement, data standardization, and any technology inventory‑related BI reporting.