BUSINESS ANALYST-(REMOTE)
About The Position
Compass Technology is Compass Group’s dedicated internal team, delivering enterprise-wide initiatives that support its diverse customer base and enhance business operations. The team works across areas including desk support, cybersecurity, cloud engineering, AI, and modern application development. The Business Analyst will support food intelligence and menu strategy for MenuWorks, Compass Group’s enterprise menu management and culinary planning platform. Serving as the primary business analyst for one or more product initiatives, this person will assist with discovery, define functional solutions, and partner with Product Managers to deliver customer outcomes. The role combines customer insights, operational knowledge, and data analysis to recommend product improvements. The Business Analyst independently owns analysis and functional definition for medium-sized initiatives, maintains feedback loops during delivery, and provides insights to inform product prioritization and direction.
Requirements
- Bachelor’s degree or equivalent experience.
- 3–5 years of experience in Business Analysis, Product Analysis, or Product Management.
- Strong experience gathering requirements for enterprise software products.
- Excellent analytical, facilitation, and documentation skills.
- Experience working within Agile software development teams.
- Ability to independently manage multiple initiatives.
Nice To Haves
- Experience with Azure DevOps or Jira.
- Experience supporting B2B SaaS products.
- Experience in food systems or management, such as nutrition regulation, supply chain, menu planning, or food service.
- Knowledge of SQL, Power BI, Tableau, or other analytics tools.
- Certified Scrum Product Owner (CSPO) or Agile training.
Responsibilities
- Analyze complex business processes, identify gaps and root causes, and recommend scalable functional solutions aligned with product strategy.
- Own requirements and functional design for medium-sized product initiatives.
- Facilitate workshops, interviews, and process-mapping sessions.
- Write user stories, acceptance criteria, functional documentation, and test scenarios.
- Define business rules, workflows, success metrics, data requirements, and release-readiness criteria.
- Provide Product Managers with process, customer, operational, and data insights to inform backlog prioritization.
- Perform data analysis to validate assumptions, identify trends, measure product success, and support continuous improvement.
- Establish and support data stewardship practices, including documenting business data definitions, validating data quality and reporting consistency, and partnering with data owners to resolve gaps or inconsistencies.
- Plan and facilitate business User Acceptance Testing (UAT), including identifying stakeholder participants, developing test scenarios and documentation, coordinating testing activities, tracking findings, and supporting business sign-off and release readiness.
- Support roadmap planning through research, competitive analysis, and operational insights that inform Product Manager strategy and prioritization.
- Support customer demonstrations, training sessions, and product rollout activities.
- Participate in release, iteration, and other agile-related activities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off (varies by site/state)
- Associate Shopping Program
- Health and wellness programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid parental leave
- Personal leave
- Potential eligibility for additional paid and/or unpaid time off in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
