Business Analyst

Lanco Group of Companies•Homewood, IL

2d•$70,000 - $95,000•Onsite

About The Position

The Lanco Group of Companies PMO team is currently looking for a Business Analyst to support our ERP footprint and future upgrades. Spread across the heavy equipment manufacturing, distribution, and service industries, this opening within Lanco is an opportunity to use your experiences to analyze and optimize our business processes. As a Business Analyst, you will work closely with various business units to help align ERP functionality to meet business requirements. While we challenge our employees with fast paced and changing requirements, at the same time we strive to provide the best career related training, expansion, and growth opportunities. This position will be located On-Site at Homewood, IL. NO REMOTE.

Requirements

Bachelor of Science in Computer Science, Information Systems, or a related field
2-5 Years working in a team supporting multiple ERP and business critical applications
Experience in streamlining business processes and understanding process flows, working at a multi-company organization across multiple teams to create common processes and procedures, which contribute to continuous improvement for all ERP business processes
Participated as a Business Analyst or Systems Analyst in an ERP Upgrade, Migration, or Conversion project
Use intuition and experience to design efficient work flows and procedures
Identify and resolves problems in a timely manner
Gathers and analyzes information skillfully
Develops alternative solutions
Works well in group problem solving situations
Responds promptly to customer needs
Uses customer feedback to continually improve service
Continually meets or exceeds commitments
Speak clearly and precisely in all situations
Maintain a positive attitude in all situations when speaking with customers
Writes clearly and informatively
Edits work for spelling and grammar
Able to read and interpret written information
Contributes to building a positive team spirit
Supports everyone’s efforts to succeed
Brings ideas and contribution to the team to continually improve
Works well with plans and priorities
Makes the most of their time
Remains organized
Observes safety procedures
Reports potentially unsafe conditions
Uses Equipment and materials properly
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment
Must be able to speak clearly and communicate clearly in English
Occasionally bends, stoops, reaches, pushes, and pulls drawers to retrieve and file information and lifts and carries reports, records, and other materials that typically weigh less than 30 pounds

Nice To Haves

IIBA Business Analyst Certification
Epicor ERP Enterprise experience
Salesforce Enterprise Application experience

Responsibilities

Organize and lead Requirement Gathering Phase with focus in Manufacturing, Finance, Sales, Purchasing, Service, and Inventory Management areas
Ability to dive into complex ERP application steps and functional flows that support business processes from end-to-end scenarios
Document complex business processes in a clear fashion, catering for different audiences from end users to middle management and executive leadership
Have expanded contact with responsibility to multiple departments and functional areas and actively participate in business requirement gathering sessions
Function as a guide and point of reference for Subject Matter Experts to aid in completion and submission of properly documented software enhancement requests
Keep up to date business process documentation as it relates to application development and software enhancement process
Lead as a training resource and application champion, support ERP applications with out of box or customized functional steps needed to complete business processes
Serve as an ERP Business Analyst representing the MIS Development Team working on various projects simultaneously
Work alongside MIS Development team in software feature deployments and COTS (Commercial Off-The-Shelf) product implementations
Extensively use company provided tracking and scheduling systems to maintain, track and report on business enhancement requests
Detailed analysis of software enhancement requests and end user inquiries as they relate to application functionality
Interact with the ERP software vendors as needed, documenting problems in detail and working with technical support to resolve application problems
Participate in Business Process Optimization efforts under supervision of team leaders and senior analysts
Prepare training content and materials as it relates to documented business processes