Business Analyst - Workforce Development

GEOGRAPHIC SOLUTIONS INC•Palm Harbor, FL

5h•Hybrid

About The Position

This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements. This is currently a hybrid position, requiring the candidate to work at the corporate office in Palm Harbor, FL, a minimum of 2 days a week. The ideal Business Analyst will have prior BA experience in an IT/software setting and thrive in both independent and team environments. They must be able to take ownership of projects, completing them accurately and efficiently, and manage multiple simultaneous projects and deadlines. The ideal candidate is organized, detail-oriented, has great communication skills, and thrives in a fast-paced environment. They will apply these skills in business analysis, requirements definition, building test plans, coordinating resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring project progress. This role involves collaboration with software engineers, developers, project managers, and QA staff for client-specific deliverables.

Requirements

Prior BA experience in an IT/software setting.
Ability to take ownership of projects and complete them accurately and efficiently.
Ability to work with various internal groups and teams.
Ability to manage multiple, simultaneous projects and deadlines.
Organized; detail oriented.
Great communication skills.
Thrives in a fast-paced environment.
Excellent written and oral communication skills.
Possess strong knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects.
Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements through the use of technology is critical.
Foster productive communication between technical and non-technical audiences to ensure that technology solutions fulfill the business needs.
Knowledge of project management methodologies and practices.
MS SQL server (2000/2005/2008) and query knowledge is essential.
Testing of applications written to the design specifications written.
Ability to track data through the database as it relates to the application.
Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and Project.
Knowledge of relational databases and basic SQL query techniques.
Must have experience interfacing with customers, internal managers and staff.
Strong interpersonal and relationship management skills.
Strong oral and written communication skills with an attention to detail.
Strong leadership skills with a proven past to drive results and affect change.
Knowledge of the software development life cycle.

Nice To Haves

Possess a general understanding of application programming, database and system design.
Understanding of Internet, Intranet, Extranet and client/server architectures.
Ability to analyze system requirements relative to the base software functionality and configuration.
Bachelor’s Degree in business or related field, or equivalent experience preferred.

Responsibilities

Analyze business and user needs, specifically related to interfaces involving third party or outside systems, document requirements and translate both into proper specifications for each project.
Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented.
Translate business requirements into concise system requirements for use by the software architects and development teams.
Identify, document and diagram business requirements and processes.
Assist with validation and testing of interfaces written to the design specification.
Facilitate team and client meetings effectively.
Keep the client and project team well informed of project status, issues and issue mitigation strategies.
Resolve and/or escalate issues in a timely fashion.
Effectively communicate relevant project information to superiors.
Inspire coworkers to attain goals and pursue excellence.
Manage the process of innovative change effectively.
Identify opportunities for improvement and make constructive suggestions for change.
Work with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirements.
Coordinate client training with training staff and assist where necessary.
Prepare and deliver training updates via webinars.
Review of all customer change orders, update requirements documents, and make recommendations regarding the implementation of the request modifications.