Business Analyst - Work Management Ops

FirstEnergy • Fairmont, WV

1d • Onsite

About The Position

This position is responsible for supporting Work Management Operations (WMO) Consolidated Planning responsibilities and processes. Major accountabilities include ensuring standardized long-range planning processes are utilized across the Utility Operations service area, supporting and collaborating with operations leadership in using and understanding long-range planning tools and reports, presenting consolidated planning work plans and results to operations leadership up to senior levels, providing updated work plans to short-term planning personnel, ensuring booked man-hours align with budgeted hours and reporting variances, and championing change and innovation for work efficiencies. This role also supports Work Management initiatives and implements process and performance improvements.

Requirements

• Two or four year degree in a related discipline is preferred, with minimum 2 years relevant work experience preferred. In lieu of a degree, 2-4 years relevant experience required.
• Strong collaboration skills and ability to build relationships with key stakeholders.
• Ability to analyze, interpret, and make recommendations based upon analytics.
• Excellent communications skills including the ability to implement and articulate guidelines and procedures.
• Questioning attitude and willingness to challenge the status quo.
• Must be able to maintain confidentiality, work independently and /or in teams, and demonstrate strong decision-making capabilities.
• Models FE core values and behaviors.
• Ability to deliver quality, accurate work within established guidelines.
• Basic analytical, critical thinking, problem-solving and decision-making skills are necessary with proven ability to work effectively in a team environment.
• Ability to research and utilize best practices.
• Actively seek ways to build challenges and add value within scope of assignments.
• Awareness of changes to tasks, processes, and procedures that impact the organization.

Nice To Haves

• Deeper knowledge or requirements listed above (for Associate Business Analyst level).
• Advanced knowledge of analyzing data to deliver recommendations (for Business Analyst/Advanced Business Analyst level).
• Ability to communicate to different levels of upper leadership, representing the Voice of the Employee (for Business Analyst/Advanced Business Analyst level).
• Independent thought driver that leads collaborative efforts (for Senior Business Analyst level).

Responsibilities

• Organizing and facilitating recurring meetings to discuss work plans for all line shops within the area of responsibility, including short-term planning personnel, the Operations Manager, and Engineering personnel.
• Collecting agreed-upon target changes for remaining work and absences through meetings and stakeholder collaboration.
• Entering collected data into a change log and providing it to the database administrator for implementation.
• Preparing, publishing, and/or distributing WMO Consolidated Planning reports.
• Supporting and championing Consolidated Planning systems and processes for FirstEnergy Utility Operations.
• Promoting safety and safe work practices.
• Providing storm support, including off-hours, weekends, and holidays.
• Filling a supporting role to management and business partners, providing consistent service, continuous support, and proactive involvement.
• Recommending and developing solutions to issues and assignments.
• Supporting process improvement activities through collaboration with other corporate departments.
• Identifying process improvement opportunities and efficiencies to improve overall Work Management Consolidated Planning Functions.
• Anticipating and meeting internal and external customer needs.
• Conducting business-specific research, analyzing work plan data, interpreting results, and assisting in corrective action implementation.
• Participation in the development of WMO Consolidated Planning programs and policies.
• Occasional travel to meetings, trainings, etc.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level