Business Analyst & Technical Writer

Chenega Corporation•UNAVAILABLE, Virginia

2d•Remote

About The Position

The Business Analyst / Technical Writer supports enterprise technology modernization and operational improvement initiatives by translating complex business and technical information into clear, actionable, and user-focused documentation and requirements artifacts. This role serves as a bridge between business stakeholders, technical teams, and leadership to ensure initiatives are well-defined, documented, communicated, and aligned with organizational objectives. The position requires strong analytical, communication, and facilitation skills, along with the ability to independently manage multiple priorities in fast-paced environments. The ideal candidate is experienced in gathering and analyzing requirements, developing executive and technical documentation, supporting project management activities, and producing high-quality written products tailored to a variety of audiences.

Requirements

Bachelor’s degree in Business Administration, Information Technology, Communications, Public Administration, or a related field. An equivalent combination of education and experience may be considered.
5+ years of experience in business analysis, technical writing, IT project support, or related disciplines.
Demonstrated experience eliciting and documenting business and functional requirements for technology initiatives.
Public Trust required
Must be a U.S. Citizen

Nice To Haves

Strong experience developing executive, business, operational, and technical documentation.
Experience supporting cross-functional IT projects in Agile, hybrid, or traditional project environments.
Strong written and verbal communication skills, including the ability to tailor messaging to executive, business, and technical audiences.
Strong analytical, organizational, and problem-solving skills.
Ability to manage multiple priorities and work independently with minimal supervision.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Visio, and collaboration tools such as SharePoint, Teams, Jira, or Confluence.
Knowledge of business analysis principles, requirements gathering techniques, and documentation best practices.
Ability to analyze business processes, workflows, and operational needs to identify gaps, risks, and opportunities for improvement.
Proficiency in developing clear, concise, and well-organized business and technical documentation for executive, business, and technical audiences.
Experience developing requirements documents, SOPs, user guides, process flows, governance artifacts, presentations, and executive briefings.
Strong written and verbal communication skills, including the ability to translate complex technical information into user-friendly content.
Ability to facilitate meetings, engage stakeholders, and coordinate effectively across cross-functional teams.
Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
Ability to independently manage multiple priorities, take initiative, and deliver high-quality work in fast-paced environments.
Proficiency with Microsoft Office Suite and collaboration tools such as SharePoint, Teams, Jira, Confluence, or similar platforms.
Familiarity with IT modernization, governance, SDLC, Agile methodologies, and project management practices.

Responsibilities

Independently support business analysis and technical writing activities for technology modernization and operational improvement initiatives.
Gather, analyze, and document business, functional, and technical requirements through stakeholder engagement and independent analysis.
Develop and maintain clear, concise, and accurate documentation, including requirements documents, SOPs, user guides, process flows, governance artifacts, executive briefings, and presentations.
Translate complex technical and business information into audience-appropriate materials for executive, business, and technical stakeholders.
Analyze business processes and workflows to identify gaps, risks, and opportunities for process improvement and modernization.
Coordinate with project teams, technical staff, and leadership to support project delivery, governance activities, and organizational communications.
Manage multiple assignments independently, demonstrate initiative, and maintain strong attention to detail while producing high-quality deliverables in fast-paced environments.