Business Analyst - SIS

Northwest Missouri State University•Maryville, MO

7d•Hybrid

About The Position

The Business Analyst – SIS (Student Information Systems) will collaborate with the Enterprise Applications Team and key academic and administrative offices at Northwest Missouri State University—including Enrollment Management, Registrar, Financial Aid, Student Accounts, and Academic Advising—to support and optimize Workday Student and other student-facing enterprise applications across campus.

Requirements

Bachelor’s degree from a four-year college or university
Demonstrated experience in business process analysis
Hands-on experience supporting or implementing Workday Student or other student information systems
Strong analytical and problem-solving skills
Self-motivated and results-oriented with a continuous improvement mindset
Excellent verbal, written, and interpersonal communication skills
Ability to learn and adapt to new software applications and tools quickly

Responsibilities

Serve as the liaison between academic and administrative departments and the Enterprise Applications team, leading efforts to implement technology-driven process improvements using Workday Student modules such as Student Records, Financial Aid, Student Financials, Admissions, and Academic Advising.
Act as a subject matter expert (SME) for relevant Workday Student modules. Participate in cross-functional meetings to identify business needs, configure system solutions, and deliver optimized workflows supporting the student lifecycle.
Provide functional and technical support for: Workday Student (Student Records, Curriculum Management, Academic Advising, Admissions, Financial Aid, Student Financials, and Registration) Related integrations with Workday Financials and Workday HCM where applicable (e.g., Student Payroll, Tuition Remission)
Identify inefficiencies in student-related business processes and recommend improvements through system configuration, business rule development, or automation. Document business workflows, system configurations, and integration points.
Manage and support integrations between Workday Student and third-party applications.
Lead or assist in the implementation of Workday Student feature releases and upgrades. Develop and execute test scripts, validate new functionality, and assist in training users across campus departments.
Define and maintain test plans and test cases for Workday Student semi-annual releases. Coordinate user acceptance testing (UAT), document results, and follow up on issues with Workday support or functional stakeholders.
Continuously evaluate student services operations to identify opportunities to streamline workflows and improve the student, staff, and faculty experience using Workday Student capabilities.
Manage and prioritize multiple initiatives while maintaining consistent communication with stakeholders, leadership, and technical teams.
Ensure the timely delivery of system enhancements, configuration updates, and support resolutions by coordinating with both internal departments and external Workday support resources.
Serve as a backup to the Business Analyst – Finance & HR Information Systems, providing support for Workday HCM and Financials modules as needed. Assist with issue resolution, testing, and cross-functional coordination to ensure continuity of service during absences or peak workload periods.
Perform other duties as assigned