About The Position

Meritis is looking for a Business Analyst ServiceNow to join a team working on high-impact projects. The role involves co-leading requirements gathering workshops with the technical lead, assisting business stakeholders in defining and maturing needs, advising on user journeys with a focus on ServiceNow standard features, writing and refining functional user stories, defining data and interface contracts for SAP integrations, and ensuring coordination between business and technical teams.

Requirements

  • Experience as a Business Analyst.
  • Familiarity with ServiceNow.
  • Experience in requirements gathering and user story writing.
  • Understanding of data and interface contracts for integrations.
  • Ability to coordinate between business and technical teams.

Nice To Haves

  • Experience with SAP integrations.

Responsibilities

  • Co-lead requirements gathering workshops with the technical lead.
  • Assist business stakeholders in defining and maturing needs.
  • Advise on user journeys, prioritizing ServiceNow standard features.
  • Write and refine functional user stories.
  • Define data and interface contracts for SAP integrations.
  • Ensure coordination between business and technical teams.

Benefits

  • Great Place To Work certified company.
  • Individualized support for employees.
  • Focus on employee well-being.
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