Business Analyst | Senior Consultant

Guidehouse•Rockville, MD

6d•Onsite

About The Position

You will support high-impact initiatives for the Food and Drug Administration in a dual change management and training role, helping teams plan, coordinate, communicate, and execute the week-to-week activities required for successful system implementation and adoption. This role requires strong project management discipline, the ability to collaborate across workstreams and functional areas, and comfort engaging FDA leadership and stakeholders at multiple levels. In addition to client delivery, you will play an important leadership role within the account by: Developing and mentoring junior team members, building core consulting, communication, and delivery skills Supporting business development efforts through research, solutioning, proposal development, market analysis, and capture activities Driving internal initiatives such as Project Management Office (PMO) development, culture-building activities, Corporate Social Responsibility efforts, Lunch and Learns, and All-Hands meetings Creating and maturing tools, templates, and capabilities that strengthen account delivery and operational excellence Authoring and improving internal policies, procedures, and processes to enhance quality, consistency, and scalability Serving as a day-to-day guide for junior staff, reinforcing strong consulting practices and high-quality client service delivery Collaborating closely with Managers and Associate Directors to align on client priorities, delivery objectives, team performance, and business development opportunities Demonstrating leadership and internal impact through active participation in account initiatives, knowledge sharing, continuous improvement efforts, and cross-functional collaboration

Requirements

Bachelor’s degree
3+ years of professional experience supporting federal clients, with demonstrated success in project management and delivery execution
Demonstrated experience developing client-ready communications, briefings, and presentations tailored to executive, program office, and broad stakeholder audiences
Experience managing multiple project teams, including assigning work, tracking progress, and validating deliverables against defined timeline
Experience managing staffing allocations across several workstreams on a weekly basis
Strong project management background, including planning, execution, coordination across workstreams, risk management, and performance tracking
Experience supporting or delivering IT-related projects or business system implementations
Experience supporting change management, training, communications, or adoption activities for system implementations
Ability to quickly learn new systems, concepts, and processes and translate them into clear training and communications for varied audiences
Strong business graphic design and presentation development skills, including advanced use of PowerPoint
Experience with Microsoft Office 365 tools (Word, Excel, PowerPoint, SharePoint) to support analysis and decision-making
Ability to work independently with minimal oversight while maintaining alignment with leadership priorities
Experience capturing stakeholder requirements, conducting process analysis, and developing actionable solutions
Ability to obtain and maintain a Public Trust clearance (i.e. US citizenship is required)

Nice To Haves

Master’s degree
Experience supporting executive leadership at the Food and Drug Administration
Experience working in business transformation or centralized operating models
Experience applying data visualization tools to communicate insights
Familiarity with federal budget, acquisition, and financial management processes
Lean Six Sigma certification (Green Belt or higher preferred)
Change Management Certified Professional (CCMP) certification
Project Management Professional (PMP) certification
Technical background
Familiarity with agile delivery practices and tools, such as Jira
Proven ability to operate in a high-tempo environment with competing priorities
Strong attention to detail with a track record of delivering high-quality, accurate work

Responsibilities

Serve as a trusted advisor to FDA leadership, program offices, and client stakeholders on change management, training, operational readiness, and system implementation priorities
Build and maintain strong client relationships across FDA leadership, program offices, business owners, end users, and external stakeholders
Facilitate client-facing executive meetings, working sessions, stakeholder discussions, training sessions, and leadership briefings
Lead week-to-week client delivery activities for change management and training workstreams, including planning, coordination, execution tracking, risk management, and alignment with implementation priorities
Provide hands-on project management oversight by managing client-facing plans, milestones, risks, dependencies, and weekly task progress across change management, training, communications, and implementation activities
Collaborate and coordinate with client stakeholders, technical teams, workstream leads, and functional areas to manage dependencies, resolve issues, and keep implementation activities moving forward
Support IT-enabled initiatives and system implementations by ramping up quickly on new concepts, understanding new systems, and translating client business needs into actionable change and training plans
Work within agile delivery environments, supporting planning routines, backlog visibility, task tracking, client updates, and implementation coordination using tools such as Jira
Plan, develop, and deliver virtual and in-person instructor-led training, adapting materials and facilitation approaches for different client audiences, user groups, and stakeholder needs
Draft client-ready communications, training content, job aids, briefings, and other materials that make complex system changes understandable for executive, program office, and broad agency audiences
Translate complex data, technical information, and system changes into actionable insights and clear recommendations for client leadership and stakeholder audiences
Own client deliverable quality by identifying, correcting, and preventing errors, and holding the team accountable for producing accurate, client-ready work
Apply business graphic design principles to produce high-quality, visually compelling deliverables
Mentor and oversee junior staff, reinforcing accountability, quality, and consistency in delivery
Support workforce planning, recruitment, onboarding, and professional development efforts
Foster a collaborative, customer-focused environment that promotes accountability and continuous improvement
Identify opportunities to streamline operations through automation, analytics, dashboards, and business process re-design.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend