Business Analyst, Inventory - PRL

DSV•Lithia Springs, GA

About The Position

The Business Analyst will generate insights to guide operational strategy and day-to-day execution. The role gathers customer insights, mines data, makes recommendations, and supports senior leaders in business decisions. Working closely with operations, business leaders, clients, and teams across DSV, the analyst helps shape business structure, improve the customer delivery experience, and develop and implement standardized IT solutions. The position offers exposure to business, financial, and technical teams across the company. The role includes owning the design, development, and maintenance of performance metrics, reports, analyses, and dashboards; assessing business procedures and recommending improvements; supporting strategic client business reviews; and analyzing business cases to identify cost-saving opportunities. The position requires strong judgment, analytical ability, communication, attention to detail, and a focus on process improvement.

Requirements

Bachelor’s degree.
At least 2 years of experience in warehouse or distribution operations.
Excellent computer skills, including MS Office Suite; Excel pivot tables and formulas; Windows; or Visio.
English reading, writing, and verbal skills.
Ability to handle basic statistical control methods.
Personal accountability and willingness to take responsibility for actions and results.
Ability to adhere to standards, work well under pressure, and stay internally motivated.
Strong problem-solving and decision-making skills.
Ability to use proper communication channels to initiate action.
Ability to manage time, multitask, and prioritize effectively.
Attention to detail and interest in processes and systems, with a focus on continuous improvement and innovation.
Ability to learn new systems and tools quickly; strong analytical skills; ability to implement and validate corrective and preventative actions.
MS Office expertise, including Access and Excel pivot tables.
Excellent verbal and written communication and interpersonal skills; ability to coordinate and motivate oneself and others.
Willingness to ask questions to clarify requirements and develop continuous-improvement ideas.
Comfort communicating with individuals at all organizational levels and working in a matrix environment across company units.
Understanding of the company’s business strategy, vision, operations, and regional working relationships.
Ability to learn and understand client-specific strategic objectives.

Nice To Haves

Two years of experience in distribution operations, preferably with an emphasis in logistics or supply chain management, business, or sales and marketing.

Responsibilities

Identify trends and correlations that can improve operational decisions.
Apply data mining, quantitative analysis, and statistical models to understand customer interactions and improve the customer experience and business outcomes.
Collaborate across the organization to develop functional best practices and advocate for improvements to enterprise-wide tools.
Design, develop, and maintain performance metrics, reports, analyses, and dashboards to support business decisions.
Apply best practices in reporting and analysis, including data integrity, test design, analysis, validation, and documentation.
Work with management on important issues and projects.
Assess and document existing business procedures; recommend new methods, procedures, implementation plans, schedules, and reports for management review.
Maintain recordkeeping databases and produce reports.
Review reports and recommend productivity and efficiency improvements.
Research and analyze comparable organizations and operations.
Develop and present materials for strategic client business reviews to illustrate DSV’s performance and value creation.
Analyze business cases and existing data to identify cost-saving initiatives and develop case studies for client presentations.
Build client relationship management skills through implementation support, AQP meetings, Deep Dives, and Business Reviews.
Design, develop, and implement IT solutions across functions.
Work with business leaders and clients to analyze and document client requirements and implement consistent, standardized best-practice IT solutions.
Perform other duties as required.