Business Analyst Intern
Delta Dental of Missouri•Fenton, MO
•Hybrid
About The Position
The Business Analyst Intern supports business and technology initiatives while gaining hands-on experience in business analysis, process improvement, Agile delivery, and enterprise systems. The intern works with business stakeholders, Business Analysts, Product Owners, Engineers, UX/UI designers, and other cross-functional team members to document requirements, analyze processes, and support technology solutions. The role also provides opportunities to explore AI-powered tools, automation, and digital solutions that improve business processes and productivity.
Requirements
- Currently pursuing, or expected to graduate within the next 6 months, with a bachelor's or master's degree in Business Administration, Business Analytics, Information Technology, Computer Science, Healthcare Administration, or a related field.
- Basic understanding of business analysis principles and Software Development Life Cycle (SDLC) concepts.
- Strong analytical, organizational, and problem-solving skills.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
- Interest in AI, automation technologies, and digital solutions used to improve business processes and organizational productivity.
- Demonstrated commitment to the company’s core values of integrity, adaptability, service-focused, accountability, curiosity, and community.
Nice To Haves
- Exposure to Jira, Confluence, or other Agile project management tools.
- Exposure to process modeling, wireframing, data visualization, reporting tools such as Power BI or Tableau, AI productivity tools, SQL, or Agile delivery platforms.
Responsibilities
- Assist with gathering, documenting, and analyzing business and functional requirements for business and technology initiatives.
- Create and maintain user stories, process flows, workflows, business requirements documents, user guides, meeting notes, and other project artifacts.
- Analyze current business processes and help identify opportunities for process improvements, operational efficiencies, and enhanced user experiences.
- Assist in developing wireframes, mockups, screen flows, process diagrams, and other visual documentation.
- Collaborate with business stakeholders, Product Owners, UX/UI designers, developers, and other cross-functional team members to support solution delivery.
- Participate in Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and demonstrations.
- Track requirements, enhancements, defects, action items, risks, and project tasks to support timely project execution.
- Support testing by validating requirements, reviewing test cases, participating in User Acceptance Testing (UAT), and documenting defects and results.
- Maintain accurate, organized project documentation in collaboration and project management tools such as Jira and Confluence.
- Explore AI-powered tools, automation technologies, and digital solutions to improve business processes and team productivity.
- Assist in analyzing business and operational data using Excel, SQL, reporting tools, or dashboards to support decision-making.
- Participate in training, knowledge-sharing sessions, and professional development related to business analysis, technology, and Agile methodologies.
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What This Job Offers
Career Level
Intern
