Business Analyst III

Premera Blue Cross•WA Western Telecommuter, WA

2d•$80,200 - $143,100•Remote

About The Position

Help redefine how claims work gets done—at scale and with purpose. As a Business Analyst III, you’ll assist in the design and operational delivery of automation and AI-enabled workflow solutions that replace manual, repetitive work with reliable digital decisioning. You’ll partner across Product, Technology, and Configuration to build well-controlled process automations, performance dashboards, and data-driven improvements that shorten cycle times, strengthen accuracy, and elevate the member experience. The Business Analyst III is responsible for redesigning workflows rather than manually supporting inefficiencies; identifying opportunities to automate manual business analyst activities; define high-quality business requirements and acceptance criteria; conduct UAT and support production stabilization; and, operate within Claims Optimization rather than fragmented operational support.

Requirements

Bachelor’s degree or four (4) years’ work experience. (Required)
Three (3) years of analytical experience in a technical or business environment, including at least 2 years performing business analysis functions (gathering business requirements, documenting process/data flows, and performing gap analyses). (Required)

Nice To Haves

Experience scaling automation across multiple workflows or operational areas using repeatable delivery patterns. (Preferred)
Familiarity with claims operations or similar process‑driven domains. (Preferred)
Experience building dashboards and operational reporting using Power BI, Tableau, or equivalent BI tools. (Preferred)
Experience using SQL for data analysis (Preferred)
Fluency using AI tools such as Copilot for drafting requirements, analyzing data, summarizing stakeholder input, or accelerating documentation workflows. (Preferred)
Experience with Lean methodology or Six Sigma. (Preferred)
Experience with Azure DevOps, Visio, or Sharepoint. (Preferred)
Experience in healthcare or other regulated industries. (Preferred)
Experience in a project environment that utilizes Agile or Waterfall methodologies. (Preferred)

Responsibilities

Translates ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity.
Effectively elicits information to create concise, organized Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using standard, industry recognized tools and best practices.
Manages requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
Identifies opportunities and contributes recommendations based on analysis of requirements and future impacts.
Partners with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
Creates detailed Use Cases, User Stories and other documents to illustrate business needs.
Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
Conducts research and interviews subject matter experts to create "As-is" and "To-be" process flows.
Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
Contributes to enhancements of Business Analysis best practices and suggestions for improvements.
Creates business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing.
Creates the traceability between requirements and scenarios to ensure business requirements are met.
May monitor and report on testing activity and results.
Consults with others in the development of appropriate training materials to support the needs of functional areas.
May provide support to other entry and junior level Business Analysts.
May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
Other duties as assigned.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Challenge someone to a game of shuffleboard or ping pong while on campus.