Business Analyst III ATI (Contract Talent)

Robert Half•San Ramon, CA

11d•$45 - $66

About The Position

Robert Half is hiring a Business Analyst III to join its ATI Salesforce Competency Center department. The role facilitates elicitation and documentation of business functional processes, connecting business requirements with system analysis performed by the team. It documents opportunities to improve business functions in collaboration with BT, as well as business requirements and processes. The Business Analyst III leads business analysis and requirements definition, assesses business and system impacts, and works with subject matter experts, vendors, IT, and stakeholders to recommend solutions. The role also develops reports and dashboards, supports process optimization and change management, mentors team members, and serves as a liaison across IT, Corporate Services, Protiviti, and field locations. It may involve onsite field visits for management training related to system enhancements, auditing, compliance, or process and policy changes. The typical hourly pay rate is $45.19–$66.35 and is negotiable depending on experience and location. Benefits are available to contract/temporary professionals and include medical, vision, dental, life and disability insurance, and eligibility to enroll in the company 401(k) plan. Any offer is contingent upon successful completion of a background check.

Requirements

Associate degree or certification degree in a related field, or equivalent experience.
At least 3 years of business functional area experience, including at least 5 years of experience with business applications.
Experience with the MS Office Suite and the complete software development life cycle (SDLC).
Ability to document process and data flows.
Extensive, in-depth knowledge of multiple enterprise applications.
Experience with various project management methodologies.
Maintain functional knowledge of Salesforce and map its capabilities to business issues.
Ability to interact and communicate with customers with varying levels of expertise.
Ability to communicate complex business information to partners and stakeholders and explain in-depth business processes to technical resources.
Ability to create very complex process flow diagrams or flowcharts demonstrating business or system process flow.
Ability to gather and document requirements effectively and confirm observations with business owners, stakeholders, and senior management.
Ability to perform fit/gap analysis on medium to large project initiatives.
Ability to write very complex queries and reports.
Ability to develop and manage multiple enterprise-wide project plans while meeting deliverables and timelines.
Ability to execute based on directions from a senior team member.

Responsibilities

Lead business analysis, business requirement definition, and feature identification to improve processes, efficiency, quality, cost, controls, compliance, communication, and client satisfaction.
Consult with subject matter experts across the business to translate customer needs into business requirement documentation for management, customers, development teams, and vendors.
Work with vendors and IT to review solutions, complete detailed fit/gap analyses, and support recommendations to senior management.
Mentor other team members.
Assess impacts on current and future business processes and systems, including upstream and downstream effects.
Develop advanced reports and dashboards to support decision-making.
Serve as a liaison between IT, Corporate Services departments, and field locations.
Communicate with impacted and interested groups within Corporate Services, Protiviti, and field locations.
Support teamwork and solicit input from internal and external clients on processes, procedures, and technology.
Conduct and facilitate management training related to system enhancements or changes to processes, procedures, or policies; onsite field visits may be required.
Provide a high level of customer service to internal and external customers.
Obtain administrator-level platform certification to understand platform capabilities and limitations.
Facilitate stakeholder and end-user meetings to gather feedback on potential solutions.
Perform basic configuration in non-production platform instances to demonstrate potential solutions to stakeholders and IT partners.
Propose basic functional solutions based on business and platform knowledge.
Lead process optimization initiatives and support change management efforts.
Act as a trusted advisor, aligning business needs with technical solutions.