Business Analyst III

CACI International • Millington, TN

1d • Onsite

About The Position

CACI is seeking a Business Systems Analyst in support of Records Administration and Management Services (RAMS) for the BUPERS/NPC Force Management (FM) and The MyNavyHR Enterprise.

Requirements

• University Degree (or equivalent experience) and minimum 3 yrs of related work experience.

Nice To Haves

• Low level supervisory experience.
• Familiarity with Navy personnel tempo business rules and program, database queries, Power Apps and Power query.

Responsibilities

• Provide Core Records support.
• Troubleshoot issues affecting the generation of media (CD’s), support the CD Tower and Record Review room, and provide copies of fitness reports.
• Process Customer Service Requests (CSRs) utilizing Customer Resource Management (CRM) tools (i.e. Saleforce).
• Coordinate with DFAS, PSDs, Ships’ Personnel/Disbursing Offices and unit PERSTEMPO Managers on pay and personnel procedures and transactions relating to administration, administrative corrections, account management and claims for PERSTEMPO Hardship Duty Pay – TEMPO (HDP-T) by Navy service members.
• Review and update SOPs.
• Analyze the business processes for EMPRS and other related programs.
• Coordinate to ensure the accuracy of the data maintained in corporate databases.
• Determine data accuracy using AD Hoc reporting tools for data comparisons.
• Solicit inputs and facilitate process mapping and requirements gathering efforts.
• Evaluate and document “as is” and “to be” processes, use cases, business rule documents, Standard Operating Procedures (SOP), functional process documents, and Concept of Operations (CONOPS) documents.
• Analyze procedural changes for solving identified problems considering the capabilities and limitations of the existing environment.
• Responsible for facilitating the process to collect and define client requirements.
• Provides advice and recommendations on process best practices.
• Performs analysis on business or systems processes to identify improvements.
• Works with clients to understand and define needs and develop and recommend solutions.
• Interacts and communicates with end-users, management, vendors, and IT personnel.

Benefits

• flexible time off benefit
• robust learning resources
• competitive compensation
• benefits and learning and development opportunities
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level