Business Analyst 3, App/Dev Data Analyst

MMC Group•Austin, TX

2d•Hybrid

About The Position

We are seeking a highly skilled Business Analyst III / Data Analyst to support enterprise application development, business analysis, and end-user documentation initiatives within a large-scale state agency environment. This role requires a strong blend of business analysis, data analysis, stakeholder collaboration, and technical documentation expertise. The ideal candidate will serve as a liaison between business users and IT teams, helping translate business needs into technical solutions while also developing clear, user-friendly documentation for internal applications. This position works closely with Architecture, Project Delivery, Application Sustainment teams, and Contract Management Support (CMS) staff to support system enhancements, analyze raw data, gather requirements, and create training and reference materials that improve end-user adoption and operational efficiency. Candidates with strong analytical thinking, documentation skills, and experience supporting enterprise software development environments will be especially successful in this role.

Requirements

8+ years of experience reviewing, analyzing, and evaluating business systems and user needs
8+ years of experience in core business analysis functions and associated methodologies
8+ years of experience participating in software development reviews and supporting analysis, design, and testing
8+ years of experience performing or supporting unit testing, system testing, and user acceptance testing
8+ years of experience in Software Development Lifecycle (SDLC) methodologies
Strong experience as a Data Analyst working with raw data analysis
Minimum 5 years of experience serving as a liaison between business teams and IT organizations
Strong understanding of enterprise application development and technology workflows
Extensive planning and organizational skills with the ability to manage multiple assignments accurately
Strong written and verbal communication skills across technical and business teams

Nice To Haves

PMP certification or project management experience is a strong plus
Experience creating user-focused technical or instructional documentation
Experience developing and maintaining screenshots and visual aids for documentation
Strong ability to translate technical concepts into plain language for end users
Experience working effectively with both technical staff and business users
Strong presentation and stakeholder communication skills

Responsibilities

Serve as a liaison between business stakeholders and IT teams including Architecture, Project Delivery, and Application Sustainment
Review, analyze, and evaluate business systems and user needs to support strategic technology solutions
Gather, document, and validate business, functional, and technical requirements
Analyze raw data and business processes to identify improvement opportunities and support project objectives
Support business process reengineering and identify new applications of technology to improve efficiency
Participate in software development reviews and provide analysis, design, and testing support
Assist with unit testing, system testing, and user acceptance testing (UAT)
Collaborate with IT developers and analysts to understand application functionality and enhancements
Develop and maintain user guides, how-to documents, and application support documentation
Create and update screenshots, step-by-step visuals, and reference materials for end users
Translate technical functionality into clear, concise, user-friendly language for non-technical audiences
Participate in meetings, demos, and walkthroughs to gather information on system changes and updates
Support the development and updating of training materials
Ensure all documentation remains accurate, current, and aligned with application functionality