Business Analyst II - HYBRID
About The Position
GEICO is seeking a Claims Service Business Analyst to join the strategy team. This role reports to a strategy team manager and requires a strong understanding of business operations for supported GEICO business units. Using best practices, data, and analytic tools, the Business Analyst will capture and document data, build reporting, and help stakeholders understand KPIs and results to support informed decisions. Candidates should be able to interpret data and turn it into meaningful insights that help operations teams create timely action plans and improve results. The ideal candidate works well in a fast-paced environment where clear communication and collaboration between technical teams and business units are essential.
Requirements
- Must be able to work both independently and in a team environment
- Must be able to learn and apply large amounts of technical and procedural information
- Must have strong Excel skills, including the ability to create and use formulas, build pivot tables, develop charts and graphs, and perform advanced data manipulation.
- Must be able to communicate effectively verbally and in writing
- Bachelor’s degree preferred
- Relevant work experience and familiarity with Claims Service operations and KPI
- Experience in Claims operations or insurance analytics
Responsibilities
- Extract, analyze, and manipulate large claims datasets to identify trends, risks, and performance opportunities
- Translate complex data into clear, concise insights that support Claims KPIs and OKRs
- Develop compelling clear data narratives that link operational activities to performance trends and outcomes
- Partner with Claims Operations leaders to understand business drivers and refine performance measurement
- Proactively identify opportunities to improve data quality, reporting accuracy, and insight generation
- Support strategic initiatives by providing analytical insights, performance tracking, and outcome measurement
- Supports Director+ level leadership
Benefits
- Competitive pay
- Benefits
- Flexibility to support your well-being and future
- Personalized development programs
- Mentorship
- Certification assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
