Business Analyst II

Oklahoma Human Services•Oklahoma City, OK
•$66,351 - $66,351•Onsite

About The Position

The Business Analyst II position, listed as Business Process Engineer II - E49B, is located in Oklahoma City, Oklahoma. The role develops and maintains process logic for identifying and reporting case errors, monitors division workload processes, compiles performance indicator data, and supports reporting tools and automated processes. The position also develops and enhances Power BI reports for supervisors, management, and executive leadership, and addresses specialized reporting needs and operational improvements. Job-related travel is occasional. A valid driver’s license and required car insurance must be maintained.

Requirements

  • Bachelor’s degree and five years of professional-level experience in business or public administration, or an equivalent combination of education and experience substituting one year of experience for each year of the required degree.
  • Must possess a valid driver’s license and maintain required car insurance.

Responsibilities

  • Develop and maintain process logic to ensure case errors are accurately identified and reported.
  • Monitor and manage division workload processes in a timely manner.
  • Compile monthly data for performance indicator reports.
  • Maintain and troubleshoot reporting tools and automated processes; investigate technical issues and implement corrective actions to ensure accuracy, reliability, continued functionality, and alignment with changing operational requirements.
  • Develop, maintain, and enhance Power BI reports used by supervisors, management, and executive leadership.
  • Research emerging issues and develop data and reporting solutions for specialized requests and agency needs.
  • Identify recurring errors and evaluate operational concerns to develop and implement improvements to workflows and reporting processes.

Benefits

  • Full State Employee Benefits
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