Business Analyst II

Vertafore•Melville, NY

4h•Hybrid

About The Position

As a Business Analyst in our Professional Services team, you will be responsible for leading and driving the business analysis and configuration efforts for complex projects. You will collaborate with project sponsors, stakeholders, project managers, and technical teams to elicit, analyze, document, and implement business requirements, ensuring alignment with project objectives and organizational goals for our MGA Systems product. You will be the primary resource responsible for successful implementation, including configuration, training, and go-live, on your assigned projects.

Requirements

MS Office Applications
Working knowledge of backend development systems
Strong knowledge of Agile development methodologies
Exceptional communication (verbal and written) and interpersonal skills, with the ability to build relationships with technical and non-technical stakeholders
Strong analytical and problem-solving abilities, with a detail-oriented mindset
Adaptability and flexibility to thrive in a fast-paced, dynamic work environment
Solid expertise in requirement gathering techniques, documentation standards, and business analysis tools
BA/BS degree or equivalent practical experience
3-4 years of experience as a Business Analyst in a software development or IT environment
Proven experience leading complex business analysis initiatives and driving successful project outcomes

Nice To Haves

Certified Business Analysis Professional (CBAP) or similar certification preferred
Experience with industry-specific software or tools used in business analysis preferred
Knowledge of insurance industry-specific standards and regulations preferred
Experience in facilitating workshops and conducting user interviews preferred
Familiarity with project management methodologies and frameworks (e.g., PMBOK) preferred

Responsibilities

Lead the business analysis efforts for complex projects, including requirement gathering, analysis, documentation, and implementation of business needs, functional and non-functional specifications, use cases, and process flows.
Collaborate with project sponsors and stakeholders to ensure a thorough understanding of business objectives and technical solutions, aligning them with overarching PS goals.
Facilitate workshops, interviews, and meetings with stakeholders to gather requirements, resolve conflicts, and drive consensus.
Participate in project planning, scoping calls, and estimation activities, providing valuable insights and contributing to project scope definition, which can include writing statements of work (SOWs).
Conduct thorough research and analysis to identify process improvement opportunities and provide recommendations for optimizing project delivery.
Collaborate with cross-functional teams, including development, quality, IT, as well as other project/program managers, to ensure successful implementation of projects.
Proactively identify and address project issues, risks, and dependencies to mitigate potential challenges and ensure project success.
Facilitate effective communication and knowledge sharing among project team members and stakeholders.
Mentor and guide other business analysts, providing support, feedback, and sharing best practices to enhance their skills and performance.
Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and software development.