Business Analyst II

GAINSCORichardson, TX
Hybrid

About The Position

GAINSCO is seeking a Business Analyst II to support department-level projects and tactical enhancements by gathering detailed business requirements and partnering with IT to implement effective solutions. This is an intermediate-level role ideal for someone who enjoys translating business needs into clear functional specifications, supporting delivery teams, and improving processes through data-driven insights.

Requirements

  • Bachelor's degree in a business-related field preferred.
  • Certified Scrum Product Owner (CSPO) or Certified Business Analysis Professional (CBAP) are preferred.
  • 2 or more years of experience in Business Analysis, Project Management, or a related field required.
  • 1+ years in P&C insurance, Personal Auto preferred.
  • Familiarity with Agile delivery and general project management practices.
  • Proficiency using SQL and project management tools like Asana, Wrike, MS Project, or similar.
  • Proficiency in using Project Management software like Asana, Wrike, MS Project, or similar preferred.
  • Proficiency with diagramming and collaboration tools such as Visio, Lucidchart, Miro, or similar platforms.
  • Ability to create and manage user stories and work items using tools like Azure DevOps.
  • Ability to create clear and effective visual representations of business processes, data flows, and system interactions (e.g., workflows, swimlane diagrams, context diagrams).
  • Lead and manage multiple projects and work streams with competing demands.
  • Troubleshoot and escalate project issues, risks, and mitigation appropriately.
  • Leverage critical thinking, problem-solving, and influencing skills to ensure project plans deliver on intent and objectives.
  • Adapt to rapidly changing business environment and business needs.
  • Strong business and mental acuity with excellent process orientation and critical thinking skills.
  • Extremely detail-oriented with excellent follow-through.

Nice To Haves

  • Bachelor's degree in a business-related field
  • Certified Scrum Product Owner (CSPO) or Certified Business Analysis Professional (CBAP)
  • 1+ years in P&C insurance, Personal Auto
  • Proficiency in using Project Management software like Asana, Wrike, MS Project, or similar
  • Proficiency with diagramming and collaboration tools such as Visio, Lucidchart, Miro, or similar platforms.

Responsibilities

  • Elicit and document business requirements and translate them into functional specifications and/or user stories.
  • Conduct detailed requirement analysis to ensure clarity, completeness, and alignment with business goals.
  • Lead and participate in stakeholder meetings to uncover needs, validate requirements, and drive alignment.
  • Build reports and presentations that communicate findings and progress using tools like Excel, Power BI, Tableau.
  • Serve as the key liaison between stakeholders and technical teams—ensuring requirements are understood and delivered accurately.
  • Support on-time delivery by managing scope, priorities, and stakeholder expectations.
  • Identify process improvement opportunities and recommend solutions.
  • Develop and maintain business process workflows, data flows, and system/solution diagrams to support requirements analysis, stakeholder alignment, and solution design.
  • Support User Acceptance Testing (UAT) planning, execution, defect triage, and reporting.
  • Mentor Business Analyst I team members on best practices and methodologies.
  • Create training documentation and support end-user enablement as needed.

Benefits

  • medical & dental
  • vision insurance
  • life insurance
  • short term, and long-term disability insurance
  • Parental Leave Policy
  • 401K + Company Match
  • PTO + Paid Company determined Holidays.
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