Business Analyst II

Genuine Parts Company•Birmingham, AL

About The Position

Under general supervision, the IT Business Analyst II develops the ability to collect, clarify, analyze, and translate business requirements into documentation and functional requirements from which solutions are developed. The role serves as a liaison between business operations and information systems throughout requirements, design, development, configuration, testing, implementation, and application support. The candidate must be eligible to work in the United States without visa sponsorship. The position performs complex tasks supporting a service center or key change program. It collaborates with project sponsors and project managers to define scope and vision, identify stakeholders, and manage requirements through the project lifecycle. The analyst also recommends improvements, configures software, develops and performs tests, supports end-user documentation and training, and translates business needs into clear functional guidance for technical teams.

Requirements

Typically requires a bachelor's degree and two to five years of experience, or an equivalent combination.
Experience utilizing or deploying IT solutions to meet business requirements.
Excellent written and verbal communication skills, including the ability to communicate verbally, visually, and in writing across all levels of the company.
Experience developing and implementing systems using Agile/Scrum methodology.
Ability to coordinate tasks and priorities across multiple projects.
Strong understanding of business intelligence concepts and applications.
Ability to capture requirements effectively and facilitate sessions with business stakeholders.
Proven ability to conceptualize, exercise judgment, and think creatively.
Knowledge of appropriate networks, products, and protocols.
Must be eligible to work in the United States without visa sponsorship.

Responsibilities

Perform complex tasks contributing to the activity of a service center or key change program.
Collaborate with project sponsors and project managers to determine project scope and vision and identify project stakeholders.
Manage and track requirements throughout the project lifecycle, enforcing and redefining them as necessary.
Recommend improvements to strategy, application usage, or processes using knowledge of business processes in various functional areas.
Configure software settings and options and maintain current records of issues with existing configuration.
Define the test approach, develop test cases, and perform software tests before implementation to confirm solutions meet business needs and quality standards.
Support development of end-user documentation and training materials for new functionality and processes as required.
Help interpret customer requirements into feasible options and communicate these to business stakeholders.
Develop working knowledge of existing technical processes and apply it to assigned tasks and projects.
Translate stakeholder requirements into clear functional requirements comprehensible to technical project team members.
Create process models, specifications, diagrams, and charts to guide developers and/or the project team.
Perform other duties as assigned.