Business Analyst I

Hope Enterprise Corporation

13h•Remote

About The Position

The Business Analyst I is primarily responsible for query and reporting across internal and external data sources to support program management and provide business value. The analyst assists in researching and analyzing program data to assess impact and efficiency, identify gaps in program performance, and support data-driven recommendations for process and program improvements. This position is remote and available within our 6-state footprint of MS, LA, AR, AL, TN, or GA. Occasional travel to the corporate office in Jackson, MS for in-person meetings and/or training is required.

Requirements

Bachelor’s degree in business, mathematics, economics, computer science, information management, data science, statistics, or related field
1 to 3 years of proven work experience or equivalent experience including internships and projects
Strong communication skills with both technical and non-technical audiences across multiple levels of the organization
SQL Server (querying, database management)
ETL processes (data extraction, transformation, and loading)
Power BI or equivalent dashboard creation and visualization tool

Nice To Haves

Familiarity with data models, database design, data mining, and segmentation techniques
Python statistical analysis and automation
Leverages artificial intelligence tools for task automation, prompt engineering, technical execution, or basic reporting

Responsibilities

Understand complex business processes and translate them into meaningful requirements for development
Create dynamic and interactive dashboards or reports via Power BI and/or other visualization tools where appropriate
Analyze datasets using tools such as Excel, SQL Server, or Power BI, or within Microsoft Azure
Build productive working relationships across departments and interact professionally with diverse teams and stakeholders
Support strategic projects across operational initiatives to include project health, project updates, roadblocks, etc.
Assist with mapping data sources to targets, data staging, identifying system connection points, and defining governance activities
Conduct quality assurance activities (e.g data validation and verification, root cause analysis, documentation and reporting, as well as data quality standards)
Learn and navigate end-user software systems to support reporting needs (e.g in-app reporting modules within core line of business systems)
Drive process automation/process improvement activities that create operational efficiency (e.g using ETL tools, AI-powered tools, or workflow orchestration/scheduling tools)
Become a team subject matter expert and work to understand the “WHY” behind data as well as program and organizational context to bridge the gap between technical skills and business strategy
Prepare and presenting findings in formats including reports, dashboards, spreadsheets, and email summaries for relevant stakeholders along with status updates and recommendations across program phases
Support the identification of technology solutions for new strategies and programs
May support system conversion and/or data migration activities to map data from legacy to new systems as needed
Assist end users in navigating and understanding reporting systems and dashboards
Other duties as assigned by manager