Business Analyst I - CRA

Fifth Third Bank • Chicago, IL

1d • $48,100 - $96,200 • Onsite

About The Position

Under direct supervision, this role assists in defining application and project scope/objectives through research, fact finding, and applying a basic understanding of business, applications, and industry requirements. The Business Analyst I functions as a team member in the analysis of business and user needs and the implementation of appropriate technology applications.

Requirements

• Bachelor's degree with an emphasis on MIS &/or Finance &/or International or equivalent combination of education and experience.
• Minimum 1-3 years experience in Banking, Systems or Operations encompassing one or more of the product groups supported by Global Payments; ACH, Funds Transfer, Foreign Exchange, or Trade Services.
• Excellent analytical skills.
• Excellent written and oral communication skills.
• Excellent presentation skills.

Responsibilities

• Work in partnership with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams.
• Enhance knowledge of Global Payment applications and apply same to workflow, process, and problem resolution.
• Assist with the planning, testing, and implementation of new applications, enhancements and/or conversions.
• Work with users in defining project and application requirements.
• Provide input for or assist in the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.
• Function as a liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partner with the technical areas in the research and resolution of application and process problems.
• Review operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
• Provide users with documentation and maintain manuals, training materials and other reference materials.
• Where/when necessary, and in conjunction with the Review and Control Group and operations, author application procedures and provide training to user community.
• Work to increase knowledge of the industry and the applications processed by 5/3 Bank and Global Payments.
• Review published vendor fixes and make recommendation as to need to apply.
• Level II customer support for front-end applications.

Benefits

• Comprehensive benefits
• Differentiated compensation offerings
• Incentive compensation plan
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level