Business Analyst I

GESA CREDIT UNION•Richland, WA

1d•$26 - $43•Onsite

About The Position

Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: Under the general supervision of the Program Manager/Team Leader, the Business Analyst I collect, and analyses data related to business problems and processes, and assembles functional/non-functional requirements for software systems and improvement initiatives. The incumbent’s primary responsibility is to elicit, analyze, validate, specify, verify, and communicate the real needs of the project stakeholders, including members and end-users, and serves as the conduit for the processes and requirements that flow between the member community and the business units responsible for the systems. For enterprise projects, this position will work closely with the assigned Project Manager to ensure requirements are captured before execution and any changes thereafter are managed through the project's Change Management Plan. This position has beginning-to-intermediate job knowledge and has demonstrated the ability to handle moderate responsibilities relevant to the Business Analyst I role.

Requirements

One (1) to four (4) years of Business/Technical Analysis or Technical Project experience
Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or four (4) years of equivalent experience)
Required Proficiency in Microsoft Office 365: Word, Excel, Teams, OneNote, Excel, PowerPoint
Familiarity with process flow and engineering diagraming tools, such as Microsoft Visio, Lucidchart, etc.
Familiarity with Tableau, PowerBI, or comparable analytical/reporting tools
Capable of completing Certification of Capability in Business Analysis (CCBA) within two years of hire (may substitute experience)

Nice To Haves

Knowledge of software and system development lifecycle (SDLC) preferred.
Experience working on Agile Scrum/Kanban teams preferred.
Familiarity with Project Management Lifecycle
Existing Certification of Capability in Business Analysis (CCBA) or equivalent/higher certification preferred.

Responsibilities

Elicit, capture, track, and document business processes and requirements for a given system using best practices by working with the project sponsor and/or product business owner.
Elicit processes and requirements from the business
Present processes and requirements to business owners, project teams, and management and obtain agreement from all decision makers on the strategic and tactical direction of the initiative
Perform decomposition of high-level business and user requirements into development and test requirements in collaboration with more-senior BAs or Project Managers
Facilitate systems scoping and requirements sessions, independently, with stakeholders
Communicate with the Project Manager (on Enterprise Projects) on scope/requirement changes consistent with the Change Management Plan for the project
Manage requirements traceability information and tracking requirements status throughout the project
Participate in requirements analysis and verification to ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
Co-facilitate requirements prioritization with Project Managers and/or more-senior Business Analysts
Participate in peer reviews and inspections of Business Requirements Documents and DevOps Boards
Participate in the Analysis and validation of project / maintenance release deliverables against project requirements and vision
Participate in documentation of testing requirements, analyze and prepare testing requirements and documentation needs within the format designated for the project
Develop process improvement procedures to improve operational efficiency
Analyze current process standards and metrics in order to provide solutions for improvements
Perform data gathering, root cause analysis and performance trending in order to develop appropriate process control changes
Coordinate with Subject Matter Experts to develop process improvement reports for setting forth progress, adverse trends and appropriate recommendations and conclusions
Prioritize and implement process change requirements based on the critical project needs
Determine fiscal requirements and personnel resources required for process re-engineering of process change
Prepare and manage budgetary requirements for process re-engineering
Inform respective teams on process improvement and re-engineering strategies
Work with the team to recommend appropriate changes in process/approach
Prepare communication plans regarding process re-engineering for multiple stakeholders
Manage projects involving engineering, research, maintenance, and operations
Train and guide resources as needed
Update and maintain documentation on process improvements and process performance
Assist with researching and recommending improvements to business processes, organization, and rules that can increase the advantages gained from technical and non-technical solutions
Document complex multi-system workflows and business processes and pro-actively identify improvements and opportunities
Analyze current process standards and metrics in order to provide solutions for improvements
Perform data gathering, root cause analysis and performance trending in order to develop appropriate process control changes
Work with the team to recommend appropriate changes in process/approach
Build and grow a network of SMEs across the organization
Participates in teams established/defined by the PMO/more experienced BAs
Demonstrate empathy by understanding the needs of the end user and seeking out problems they may encounter
Contribute to the improvement of the Business Analysis process on a continuous basis