Business Analyst, Hero Care Center

American Red Cross • Statewide, OK

18h • Remote

About The Position

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! Under general guidance, provide quantitative and qualitative analysis and support for business operations, planning and development, and activities covering areas such as business development, human resources, administration, budget management, business information systems, logistics and contracts. Typically develop information on budget status, workforce level, equipment availability, and other business unit capabilities. May perform certain operational activities on behalf of business unit. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The American Red Cross is currently seeking a Hero Care Center Business Analyst. This position may be based anywhere within the United States, with a preference for candidates located in the Eastern or Central time zones.

Requirements

• Bachelor's degree required
• Minimum 5 years of related experience or equivalent combination of education and related experience required
• Knowledge of applicable principles, concepts, practices, and standards
• Good interpersonal, verbal, and written communication skills
• Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable
• Ability to work on a team

Nice To Haves

• BPI Experience
• Staffing Analysis Experience
• PowerBI User Experience

Responsibilities

• Provide quantitative and qualitative analysis and support for business operations, planning and development, and activities covering areas such as business development, human resources, administration, budget management, business information systems, logistics and contracts.
• Typically develop information on budget status, workforce level, equipment availability, and other business unit capabilities.
• May perform certain operational activities on behalf of business unit.
• Provide support, development and/or leadership guidance to all volunteers.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
• Provide HCC operations support through data analyses.
• Conduct research, business operations analyses and feasibility studies to achieve process efficiencies and maximize staff utilization.
• Identify trends and develop recommendations for complex process issues impacting HCC performance towards goals and staff performance, utilization, adherence, and process compliance.
• Develop concepts for projects and operations including, but not limited to analysis, reporting, budget and scheduling.
• Conduct risk, resource, cost-benefit, variance, impact and/or other complex analyses.
• Develop metrics for and monitor performance of HCC initiatives and business operations.
• Typically develop complex modeling and reporting tools or other systems for monitoring and analyzing performance or data integrity.
• May coordinate certain operational support activities on behalf of business unit such as business development, human resources, administration, budget management, business information systems, logistics and contracts.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees