Business Analyst, Government Programs, Med-D

Navitus Health Solutions, LLC

9d•$65,686 - $79,140•Remote

About The Position

Due to growth, we are adding a Business Analyst, Government Programs, Med-D to our team. The Business Analyst provides business analysis support for development, implementation, and maintenance of all products within the Technical Operations Department. The Business Analyst interacts with key operating departments related to Technical Operations business development and operational compliance. The Business Analyst also understands the roles and responsibilities of the business area and how it fits within the entire corporation. This individual develops an understanding of Government Programs regulations and related CMS and/or state-specific guidance, and is responsible for proactive review of all CMS and/or state regulations and guidance. The Business Analyst helps develop and execute test scenarios/plans, coordinates the user/system testing, and may be responsible for quality assurance. The Business Analyst is proficient in data reporting and data manipulation for analysis, as well as using standard tools for reporting at Navitus. These tools include, but are not limited to, Microsoft Excel and QlikView. Is this you? Find out more below!

Requirements

Bachelor’s degree in business-related field, or equivalent combination of education and experience
3+ years’ Analyst experience with writing requirements, developing solutions, implementing process improvements, and conducting testing In a business environment preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees

Responsibilities

Identifies and documents business requirements for both new and existing Technical Operations processes and services, as needed, to achieve department business goals
Identifies and manages changes to existing Technical Operations processes; this includes scope definition, business requirements, user acceptance testing, and implementation
Establishes processes that are scalable and efficient, and ensures smooth transition to operational maintenance by the Technical Operations Analysts
Seeks opportunities to initiate and manage projects to improve existing processes, delivering enhanced quality and efficiency
Develops project plans to ensure the quality and timeliness of project deliverables
Develops test plans and coordinates user/system testing
Identifies issues and implements solutions that resolve the immediate need and prevent reoccurrence of the issue
Develops knowledge necessary to become the Subject Matter Expert (SME) for assigned processes
Performs functions to support Government Programs processes and documents required process steps
As the process owner, leads oversight meetings to ensure compliance and reliability for all assigned processes
Ensures technical processes supporting government programs have the appropriate controls, oversight, and reporting, and are compliant with regulatory requirements from end to end
Develops and maintains clear and thorough documentation for all assigned processes
Maintains process support documentation utilized by other stakeholders to understand the complex processes of Technical Operations
Identifies key metrics to monitor the compliance and accuracy of the process, establishing oversight methods that are operationally efficient and effective
Provides SME assistance when process metrics indicate a possible risk to compliance or accuracy, and leads any corrective action required following root cause analysis
Leads efforts to ensure appropriate action is taken to correct process defects, process inefficiencies, and non-compliance events
Other duties as assigned