Business Analyst (Family Support Systems Analyst)

State of Ohio • Columbus, OH

4d • Onsite

About The Position

Join the team shaping Ohio’s child welfare and home visiting data systems. As a Family Support Systems Analyst you’ll provide technical and programmatic support for statewide platforms like Ohio SACWIS, BIC, ROM, and TEAM Ohio. You’ll help ensure these systems meet federal and state requirements while improving outcomes for children and families. Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!

Requirements

• 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying laws, policies & procedures mandated by Ohio Department of Job & Family Services that are pertinent to business work flows for which computer system is being designed & using human services legacy system such as Ohio Benefits, SACWIS, SETS, or CCIDS; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.
• Completion of undergraduate core coursework or 2 years exp. in social or behavioral science, pre-medicine, business administration, public administration, human services as defined in series purpose, or comparable field.
• For Ohio Benefits System positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying public assistance laws, policies & procedures mandated by Ohio Department of Job & Family Services & using Ohio Benefits; 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.
• Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Nice To Haves

• Extensive knowledge in Microsoft productions, including Word, Excel and Power Point.
• Previous experience with the Child Welfare population

Responsibilities

• Provide technical assistance to developers and contractors on child welfare.
• Interpret federal and state policies to guide system design and compliance, by creating business rules, workflow diagrams, data models and system specifications.
• Develop and test performance criteria, user scenarios, and data conversion plans.
• Create training materials, webinars, and user documentation.
• Deliver help desk support to county and private child welfare agencies and internal and external stakeholders.
• Conduct system trainings and monitor user engagement and system usage.
• Analyze data, generate reports, and support federal reporting requirements.
• Represent DCY at meetings, conferences, and public engagements.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree