Business Analyst (Data & AI)

Everest TechnologiesColumbus, OH

About The Position

The Business Analyst (BA) for the Data & AI team will play a critical role in bridging business needs and technical execution across data, analytics, and AI initiatives. This role involves gathering and refining requirements, mapping business workflows, identifying automation opportunities, enabling data-driven decision-making, and supporting delivery teams through clear documentation and alignment with stakeholders.

Requirements

  • Strong analytical & critical thinking skills, with the ability to clearly articulate problems and support designing scalable solutions for complex business needs.
  • Willingness to learn new things and adapt quickly to a team and enterprise undergoing positive transformation and growth
  • Ability to foster a sense of purpose among the team and create a culture of transparency with clear accountabilities and metrics
  • Demonstrated ability to foster a culture of innovation and a high-agency mindset
  • Excellent communication and collaboration skills, with the ability to work across teams and with business stakeholders.
  • Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
  • 5+ years of experience as a Business Analyst, preferably within data, analytics, or AI-driven initiatives.
  • Strong understanding of data platforms, ETL/data pipelines, data warehousing, AI and BI tools.
  • Experience collaborating with cross-functional engineering and business teams.
  • Familiarity with AI/ML concepts, cloud platforms (e.g., AWS), and data & AI governance practices.
  • Excellent communication, analytical thinking, and stakeholder management skills.
  • Proficiency in tools such as JIRA, Confluence, Tableau, Snowflake, Collibra, and SQL (for data validation preferred).

Nice To Haves

  • Prior insurance industry experience is a plus

Responsibilities

  • Collaborate with business stakeholders to understand goals, challenges, data, and workflow optimization needs related to analytics and AI initiatives.
  • Translate business objectives into detailed functional and non-functional requirements.
  • Document current-state and future-state business processes, identifying gaps and opportunities for automation or AI-driven optimization.
  • Support data governance and data quality initiatives by defining business rules and validation logic.
  • Partner with data engineers, and analysts to define data requirements and ensure availability of high-quality datasets for AI and analytics use cases.
  • Define KPIs, metrics, and success measures for analytics and AI solutions.
  • Support data & model validation and testing processes by aligning technical outputs with business expectations.
  • Assist in the development of data mapping, dashboards, reports, and visualizations for business insights.
  • Maintain clear documentation — including requirements, user stories, acceptance criteria, data dictionaries, and workflow diagrams.
  • Collaborate closely with product managers and technical leads to prioritizing work and managing delivery timelines.
  • Support PoCs and pilots for new AI and data capabilities, including workflow documentation and impact assessment.
  • Facilitate meetings, stand-ups, and stakeholder reviews to ensure clarity and alignment.
  • Identify process improvement opportunities enabled by data or AI technologies.
  • Support change management and communication for new data/AI solutions across business units.
  • Stay curious and current with industry trends and best practices in data analytics, AI, and automation.
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