Business Data Analyst

Walter Surface Technologies Incorporated•Pointe-Claire, QC

About The Position

The Business Data Analyst supports the governance, execution, and continuous improvement of pricing activities and data-driven decision-making across the organization. The role analyzes sales data, leads pricing initiatives, validates customer and product pricing, and provides actionable insights to Sales, Marketing, Finance, R&D, Customer Service, and IT. This position requires strong analytical skills, logical thinking, process discipline, and cross-functional collaboration. The ideal candidate is detail-oriented, comfortable working with large datasets, able to translate business needs into structured analysis, and capable of supporting strategic commercial decisions through reliable recommendations and validated assumptions.

Requirements

Bachelor's degree in Business, Finance, Data Analytics, Economics, Marketing, Supply Chain, or a related field.
2–5 years of experience in business analysis, commercial analytics, finance, sales operations, or data analysis.
Advanced Excel skills, including formulas, lookups, pivot tables, and large dataset management.
Experience with ERP, CRM, BI, pricing, or data management systems.
Strong ability to analyze SKU-, customer-, distributor-, and product-level data.
Ability to interpret business requirements, validate assumptions, and deliver reliable analysis under tight timelines.
Strong documentation, process mapping, issue tracking, and business communication skills.
Full professional proficiency in English is required due to regular interaction with international stakeholders.

Nice To Haves

Experience with pricing implementation, price increases, customer-specific pricing, SPA/discount structures, or margin analysis is an asset.
Familiarity with Sigma, Power BI, Tableau, or similar BI tools.
Experience in manufacturing, industrial distribution, B2B sales, or multi-channel distribution is an asset.
Professional proficiency in French is a strong asset.

Responsibilities

Manage and prioritize pricing requests from business stakeholders.
Analyze customer, distributor, product, net price, discount, and margin data.
Prepare, validate, and maintain pricing files for price increases, customer updates, distributor requests, and system uploads.
Lead pricing implementation for Canadian and U.S. organizations, including timelines, dependencies, customer files, communications, and system readiness.
Develop pricing scenarios and recommendations based on sales, costs, duties, freight, exchange rates, market benchmarks, customer rules, market conditions, and commercial objectives.
Investigate and resolve pricing discrepancies, exceptions, missing list prices, customer net price issues, and pricing system errors.
Maintain pricing trackers, issue logs, approval records, documentation, and pricing history.
Support process mapping and documentation for pricing workflows, including special quotations, SPA/discount processes, price maintenance, price increases, and ERP pricing logic.
Collaborate with IT, Finance, R&D, Sales, Marketing, and Customer Service to ensure pricing data is accurate, complete, and properly implemented.
Conduct market and distributor analyses using internal data, distributor websites, competitive pricing tools, and external sources.
Support leadership through dashboards, reports, presentations, KPIs, and business insights.
Identify process gaps, recurring pricing issues, data-quality concerns, and opportunities to improve governance and automation.
Document assumptions, data sources, approvals, decisions, and final outputs to improve traceability and reduce recurring errors.
Support business analytics platforms including Sigma, ERP systems, Microsoft Dynamics 365, Tecsys, Salesforce, and competitive pricing tools.