Business Analyst, Construction ERP

Hopewell Residential•Calgary, AB

7h•Onsite

About The Position

Hopewell Residential Management is undertaking a multi-year ERP transformation program to replace its legacy construction ERP system. This permanent role of Business Analyst, Construction ERP will serve as the internal owner of construction business processes, requirements, and the ERP as a product. The role begins at the start of the implementation, which is expected to span 12-18 months, followed by a stabilization period, and will continue to evolve the system to align with changing business needs long after go-live. This position can also be viewed as an ERP Product Owner.

Requirements

3-6 years of progressive experience as a Business Analyst, ERP Super-User, Junior Consultant, or similar role in construction or a closely related industry.
Strong understanding of construction workflows and financial controls.
Demonstrated experience in requirements gathering, process mapping, stakeholder facilitation, and UAT support.
Comfort working with non-technical stakeholders and translating operational reality into system design.

Nice To Haves

Exposure to construction ERPs (e.g., Newstar, Jonas, Sage Intacct Construction, Acumatica, Viewpoint, Procore) is helpful but not required.

Responsibilities

Lead process review, documentation, and improvement across the construction lifecycle, including estimating, job costing, change orders, progress billing, subcontractor and vendor management, and construction AP/AR (lien waivers, holbacks, draw schedules).
Document and protect processes that work; redesign those that do not, in partnership with functional leaders.
Maintain current-state and future-state process documentation as living artifacts.
Gather, document, validate, and prioritize business requirements across operations, finance, sales, and construction.
Translate business requirements into implementation-ready inputs for the ERP implementation partner.
Ensure requirements traceability from discovery through design, build, UAT, and go-live.
Work alongside the ERP implementation partner during design, build, testing, and deployment.
Carry business context through the full implementation lifecycle to ensure design decisions reflect real operating needs.
Participate in ERP design validation, UAT coordination, and go-live readiness activities.
Participate as a member of the ERP Steering Committee and associated working groups.
Maintain RACI accountability for business process definition and requirements validation.
Support the Change Champion Network by providing clear business context, process clarity, and user-facing documentation.
Own the ERP as a product after stabilization, including backlog intake and prioritization, change request evaluation, and release planning in partnership with the IT Service Delivery team.
Maintain an ERP product roadmap aligned to business priorities and operational strategy.
Serve as the ongoing business-systems partner for functional leaders, answering "how should we do this in the ERP?" rather than acting as an order-taker.