Erp Business Analyst

County of Monterey•Salinas, CA

2d•Onsite

About The Position

The Auditor-Controller’s Office seeks applicants able to create end-user business solutions in the countywide Enterprise Resource Planning (ERP) System, which includes Human Resources/Payroll, Financial, Budget Preparation, and Property Tax components. The role ensures countywide business requirements are met, and business operations are effective and efficient through functional knowledge of the application. This position provides a wide variety of project management, business process engineering, and implementation services to County end users and performs other related work as required. The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates for financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis.

Requirements

Thorough knowledge of ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or payroll, and/or property tax.
Thorough knowledge of Business Process Reengineering (BRP).
Thorough knowledge of ERP business solution implementation.
Thorough knowledge of problem diagnosis and troubleshooting techniques.
Thorough knowledge of principles and practices of public and/or business administration, and/or public finance/accounting, and/or human resources/payroll.
Working knowledge of relational database theory and design.
Working knowledge of security methods for managing ERP system access.
Working knowledge of principles and practices of training.
Working knowledge of principles and methods of automated records system management.
Working knowledge of Web-based client/server application architecture and associated communication protocols.
Working knowledge of Web-based business processes such as recruitment, procurement, employee self-serve, etc.
Skill and Ability to develop, communicate, and execute detailed project plans.
Skill and Ability to define and document business requirements.
Skill and Ability to configure ERP application or create custom software designs.
Skill and Ability to create reports utilizing ERP application reporting tools.
Skill and Ability to establish and maintain effective working relationships and maintain high levels of customer service.
Skill and Ability to communicate effectively both orally and in writing.
Skill and Ability to follow oral and written instructions.
Skill and Ability to read, understand, interpret and apply ERP system manuals.
Skill and Ability to work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines.
Skill and Ability to log and track new releases of software, associated functional upgrades, and software patches.
Skill and Ability to coordinate implementation of new software releases, functional upgrades and software patches with information technology and end users.
Skill and Ability to write clear and concise instructions and training plans.
Proficiency in Microsoft Office software including Access, PowerPoint, Excel, and Word.
Completion of all coursework leading to a Bachelor’s degree in Computer Science, Business Administration, Public Administration, Finance, Accounting, or a related field AND Three years of experience in business systems analysis, design, or management OR A graduate-level degree in Computer Science, Business Administration, Public Administration, Finance, or a related field AND One year of experience in business system analysis, design, or management.
Possess a valid California class C driver's license or be able to provide suitable transportation that is approved by the appointing authority.
Successfully complete a background check to include fingerprinting.

Responsibilities

Responds to end-user requests for assistance.
Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met.
Sets and maintains application-level security; develops and administers security definitions and profiles.
Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request.
Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems.
Creates and maintains table-driven business rules and other ERP application configuration settings.
Develops and manages project plans to implement business solutions; monitors and communicates the progress of the project.
Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users.
Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades.
Creates, documents, and maintains County business processes.
Creates end-user reports utilizing the vendor’s report writer and query tools.
Automates business processes by using application workflow technology.
Uses data warehouse tools to turn data into business intelligence.
Develop training curriculum and conduct training sessions.