Business Analyst - Claims

State Farm•Dunwoody, GA

8h•Hybrid

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience. Candidates may also be asked to work in-office more than 25% of the time per month. Flexibility is key for this position. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. This position may require travel via commercial transportation and driving motor vehicles to any location where the company does business. Business travel is required to perform the necessary job responsibilities.

Requirements

Demonstrated learning agility to quickly learn new technical skills and business acumen with immediately application of skills.
Strong problem-solving and resourcefulness competencies.
Demonstrated success with executing recurring reporting tasks including building, automating, troubleshooting, & maintaining.
Demonstrated teamwork and communication competencies.
Ability to problem solve and work independently.
Ability to work in a high paced environment.
Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Responsibilities

Administer the portfolio management tool, including customization, permission management, and onboarding new users.
Collect, analyze, and report portfolio and program data to support decision-making.
Support governance process execution and maintain standard work documentation.
Assist with portfolio analysis and provide data to support intake prioritization.
Collaborate with stakeholders and business partners to gather additional details on portfolio submissions.
Communicate analysis results clearly to management via reports, presentations, and summaries.
Exhibit advanced understanding of claims operating model.
Work across the business, between project portfolio to operations, and develop high-judgement plans, which you will influence at the Director and Vice President Operations (VPO) levels.
Generate leadership facing reporting post-planning submission, bridging changes between plans and zooming into the key drivers.