Business Analyst, Business Insight & Optimization
About The Position
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).
Requirements
- Proficiency in documenting requirements, process flows, and use cases using tools such as Visio, Jira, or equivalent.
- Familiar with MS project and other modern project management tools.
- Ability and desire to parse contracts on a regular basis to extract and interpret all requirements.
- Excellent written and verbal communication skills to interact with cross-functional teams across the company.
- Identify gaps or conflicts in customer requirements and tenaciously seek resolution.
- Strong critical-thinking skills.
- Ability to create or utilize existing structures for organizing and relating information to project goals and deliverables.
- Ability to operate in waterfall, agile, and hybrid environments.
- Bachelor’s degree in related field. Substantial professional experience may be considered in lieu of a formal degree.
- 4+ years of experience serving as primary BA on requirements-driven projects.
- Extensive experience analyzing contracts for business and technical requirements.
Nice To Haves
- Prior experience in Medicaid financial management services is a benefit.
- Certified Business Analyst Professional (CBAP) preferred. May substitute certification for applicable experience.
Responsibilities
- Review state government RFP documentation to identify deliverables and operational/technical requirements for Medicaid programs.
- Facilitate working sessions with internal stakeholders and technical teams to identify and document business requirements and functional specifications.
- Analyze current processes and workflows, identify gaps, and recommend process improvements.
- Engage with key stakeholders to ensure alignment of project goals and objectives through requirements.
- Create a requirements traceability matrix for each project, along with detailed functional specifications, user stories, and process flows as needed.
- Lead workshops and meetings as needed to gather input from multiple stakeholders and ensure effective communication.
- Ensure all processes and requirements comply with PPL company policies and PMO standards.
- Support project timelines and milestones to ensure successful and timely delivery of deliverables.
Benefits
- 401k Retirement Plan
- Medical, Dental and Vision insurance on first day of employment
- Generous Paid Time Off
- Continuing Education Assistance Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
