Business Analyst, AI Transformation

Cantor Fitzgerald•New York, NY

About The Position

This role sits within an AI transformation team focused on modernizing Shared Services, including Operations, Legal, Compliance, etc., through process optimization, automation, and the adoption of AI-driven solutions. The Business Analyst will act as a key liaison between business stakeholders and technology teams, identifying opportunities for transformation and helping drive the successful delivery of strategic initiatives. This position is ideal for a highly adaptable, business-oriented individual with strong communication skills and a passion for innovation.

Requirements

3-7+ years of experience as a Business Analyst, Management Consultant, or similar role with a business focus.
Proven track record in transformation, process improvement, or strategic initiatives.
Strong expertise in business process mapping and optimization techniques.
Excellent communication skills and demonstrated stakeholder management abilities.
Experience in translating business needs into structured requirements and plans.
Strong problem-solving skills with a practical and solutions-oriented approach.
Self-motivated with a proactive attitude, thriving in a fast-paced environment.
Ability to quickly learn new business domains and establish credibility with stakeholders.

Nice To Haves

Prior experience within financial services is preferred.
Hands-on experience in identifying, designing, and implementing AI-driven solutions is strongly preferred.

Responsibilities

Partner with Shared Services stakeholders to understand business processes and identify improvement opportunities.
Evaluate and prioritize high-impact use cases for AI, automation, and process transformation.
Gather and document business requirements, translating them into functional specifications.
Support the end-to-end delivery of transformation initiatives, including AI-driven solutions.
Drive process mapping and optimization efforts to enhance efficiency and scalability.
Collaborate with technology, data, and product teams to ensure AI-enabled solutions meet business needs.
Facilitate workshops and discussions to drive alignment and decision-making among stakeholders.
Communicate project updates, risks, and outcomes to both business and technical teams.
Support change management initiatives for the successful adoption of new tools and processes.
Quickly adapt to new domains and contribute flexibly to evolving priorities.