Business Analyst 2

Commonwealth of Pennsylvania • Dauphin County, PA

2d • Hybrid

About The Position

This position supports major technology systems and business processes that help deliver driver and vehicle services across Pennsylvania. Your role will be focused on reviewing system needs, gathering useful information, and helping teams keep applications running efficiently. As a Business Analyst 2, you will perform the following duties: System Analysis: Review application needs, gather requirements, and support updates to technology systems. Problem Solving: Investigate issues, identify solutions, and help ensure applications continue to run properly. Testing Support: Create test plans, review results, and help verify that system changes work as expected. Team Coordination: Work with information technology (IT) teams, business users, vendors, and partners to support application improvements. Documentation Work: Write clear procedures, track defects, and document updates to systems and processes. Supervisory Tasks: Assign tasks, guide lower level analysts, and review work for accuracy.

Requirements

• One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Five years of business process analysis experience
• One year of business process analysis experience and a bachelor’s degree
• An equivalent combination of experience and training
• Meet the PA residency requirement
• Be able to perform essential job functions
• Submission of criminal history reports (conditional offer)
• Undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment

Responsibilities

• Review application needs, gather requirements, and support updates to technology systems
• Investigate issues, identify solutions, and help ensure applications continue to run properly
• Create test plans, review results, and help verify that system changes work as expected
• Work with information technology (IT) teams, business users, vendors, and partners to support application improvements
• Write clear procedures, track defects, and document updates to systems and processes
• Assign tasks, guide lower level analysts, and review work for accuracy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level