Business Analyst 2

Commonwealth of Pennsylvania • Dauphin County, PA

2d • Hybrid

About The Position

Are you looking for a dynamic and rewarding career where you can apply your expertise, take on impactful responsibilities, and contribute to a mission dedicated to promoting healthy behaviors, preventing injury and disease, and ensuring access to high-quality health care for all Pennsylvanians? The Business Analyst 2 position with the Department of Health offers a chance to guide important digital tools that support healthier communities. This role gives you a central place in improving the systems that help staff work together more effectively. Your efforts will strengthen services that protect and enhance public health. Join a team that values innovation and strong problem-solving. This position supports the Department of Health by guiding the design, improvement, and oversight of SharePoint Online site and Nintex Automation Cloud workflows. It plays a key role in strengthening processes that help the agency operate efficiently.

Requirements

• One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of business process analysis experience; or
• One year of business process analysis experience and a bachelor’s degree; or
• An equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Responsibilities

• Build Nintex Automation Cloud workflows that support programs across the agency
• Manage and monitor SharePoint Online site collections to ensure that pages, web parts, and permissions function correctly
• Develop policies and best practices for the safe and effective use of SharePoint Online and Nintex Automation Cloud
• Provide training and guidance to staff on how to use these systems safely and effectively
• Meet with program staff to gather needs and recommend new sites or workflows that improve efficiency
• Serve as the main point of contact for troubleshooting system issues and coordinating with IT or vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level