Business Analyst 1

Commonwealth of Pennsylvania • Dauphin County, PA

3d • Hybrid

About The Position

The Business Analyst 1 position with the Department of Transportation offers a chance to begin a rewarding career in system analysis and support. You will work with both technical and business staff to help maintain applications that serve millions of customers. This role encourages problem solving, teamwork, and attention to detail. Your contributions help ensure smooth and dependable operations for Driver and Vehicle Services. This position focuses on analytical work that supports the integrity and functionality of Driver and Vehicle Services systems. You will help evaluate system needs, document changes, and support updates that improve operations.

Requirements

• A bachelor’s degree; or An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
• Must meet the PA residency requirement.
• Must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Responsibilities

• Perform analytical work related to the development and operability of licensing and vehicle systems
• Record process changes, prepare business requirements, and lead business meetings
• Create testing plans, review results, and report discrepancies for system enhancements and projects
• Investigate reported issues, document findings, and track entries through completion
• Coordinate with internal staff, vendors, and partners to support system updates and operations
• Provide guidance to business staff and support workflow development for system changes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level