Business Analysis Manager
About The Position
The Commerce Product Management & Engineering (CPM&E) team drives Cisco’s growth by enabling seamless software procurement through Public Cloud Marketplaces like AWS, Azure, and Google. We bridge the gap between complex business requirements and scalable technical execution to ensure Cisco remains a leader in cloud-based software delivery! Our global, matrixed team is comprised of strategic thinkers, data analysts, and engineers who thrive on solving complex commerce challenges. We are a collaborative group that values innovation and operational excellence in a rapidly evolving market. Joining us means playing a direct role in shaping how millions of customers access and purchase Cisco’s software portfolio!
Requirements
- Bachelor’s degree in management or a related field with 5+ years of professional experience in software/SaaS, cloud delivery, or commerce operations.
- Hands-on experience with top-tier cloud platforms including AWS, Azure, or GCP.
- Demonstrated experience with Cisco Commerce systems and Buying Programs.
- Knowledge of Public Cloud Marketplace operations transaction models.
- Proven track record of executing projects using Agile methodologies.
Nice To Haves
- Strong ability to synthesize complex data into actionable leadership recommendations.
- Exceptional interpersonal skills for navigating cross-functional environments and influencing stakeholders.
- Experience leveraging AI/ML-driven insights to optimize business processes.
- Passion for continuous process improvement and "smarter, not harder" problem-solving.
- Ability to challenge assumptions respectfully to drive strategic alignment.
Responsibilities
- Lead the optimization of Cisco’s PCM route-to-market by bridging business requirements and technical execution to ensure operational excellence.
- Partner with IT, Finance, and Business Operations to integrate our Indirect model into PCM platforms for seamless, scalable software delivery.
- Generate data-driven intelligence using predictive analytics and AI/ML insights to substantiate strategic recommendations and drive business value.
- Conduct deep-dive assessments of market and technology attributes to develop business cases that accelerate PCM adoption.
- Facilitate alignment between internal business units and external Cloud Service Providers to ensure the successful execution of our commerce initiatives.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
