Business AI Platform Architect - Agentic AI (f/m/d)

SAP Careers•Hamburg, NY

About The Position

The Business AI Platform Architect will own the end-to-end customer journey from AI licensing through full consumption, driving measurable business outcomes. The role is part of SAP’s Customer Engagement and Adoption (CE&A) organisation, which builds and scales AI solutions with strategic customers in partnership with account teams and C-suite stakeholders. The architect will align executives around business outcomes and transformation roadmaps; assess customer maturity; define future-state agentic architectures; translate business goals into prioritized AI use cases; and lead Proofs of Concept that demonstrate viability and value. The role also coordinates activation and customer enablement for SAP Business AI Platform products, develops adoption plans, monitors consumed ACV, and establishes AI Centre of Excellence structures and governance for agent monitoring and responsible AI. The successful candidate combines strategic and business understanding, technical AI architecture expertise, stakeholder influence, emotional intelligence, and confidence working through complex problems. Fluency in German and English is required. SAP also expects employees in all roles to use AI tools, including agentic AI, in day-to-day work and to support adoption of AI practices within their teams.

Requirements

Experienced AI architect with a track record of driving adoption and value realization in enterprise accounts.
Deep strategic and technical expertise in SAP Business AI Platform, including AI Core, Joule, Joule Studio, and Document AI.
Proficiency in agentic architecture, including A2A, MCP, and LLM/GenAI patterns applied to enterprise use cases and AI-driven transformation.
Proven record of leading Proofs of Concept under stakeholder scrutiny, from use case prioritization through value articulation.
Experience engaging C-suite stakeholders, including CFOs, CHROs, and CIOs, with business-value-grounded, outcome-driven narratives.
Ability to independently author architecture documentation, adoption roadmaps, and executive materials.
Hands-on experience with AI change management and organizational readiness in digital transformation.
Fluency in both German and English.
Strategic thinking, business understanding, influencing skills, emotional intelligence, and confidence working through complex problems.
Comfort using AI tools, including agentic AI, for routine task automation and evaluating AI-generated outputs.

Responsibilities

Own the end-to-end journey from AI licensing to full consumption and drive measurable outcomes.
Lead executive alignment sessions with C-suite stakeholders, grounding discussions in business outcomes and transformation roadmaps.
Perform maturity assessments and define future-state agentic architectures covering A2A, MCP, and responsible AI principles.
Translate business goals into prioritized AI use cases and lead Proof of Concept builds to demonstrate viability and value.
Coordinate activation of SAP Business AI Platform products—AI Core, Joule, Joule Studio, and Document AI—and deliver customer enablement.
Author Adoption Plans, track consumed ACV, and course-correct deviations.
Establish AI Centre of Excellence structures and governance for agent monitoring and responsible AI.
Use AI tools, including agentic AI, in day-to-day work, evaluate AI-generated outputs, and drive adoption of AI practices within teams.