Business Administrator

FORTÉ•Wilmington, MA

About The Position

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. The Business Administrator plays a key role in keeping the business unit running smoothly by connecting sales, operations, finance, and HR. The role ensures that daily processes stay accurate and efficient. By maintaining strong business controls, coordinating communication, and overseeing essential administrative functions, the Business Administrator helps the business unit operate with consistency, compliance, and a high level of service.

Requirements

Three years of administrative or business operations experience, or a two-year degree in business management; equivalent experience considered.
Strong organizational skills, attention to detail, and the ability to work independently.
Ability to make sound decisions within established policies, procedures, and budget guidelines.
Ability to obtain / become a Notary Public.
Proficiency with Microsoft Word, Excel, Outlook, and other general office software.
Strong written and verbal communication skills, including the ability to prepare reports, interpret business information, and interact effectively with employees, managers, and customers.
Ability to adapt to changing priorities, solve problems proactively, and manage multiple tasks simultaneously.

Responsibilities

Support daily business unit operations by managing subcontractor documentation, processing orders and change orders, and ensuring accurate accounts receivable activity, including monitoring aging and coordinating collections.
Coordinate cross-functional communication between sales, operations, and finance to resolve issues, maintain process alignment, and support project closeout activities.
Oversee facility and office operations, including vendor management, safety and compliance documentation, business license renewals, HR onboarding support, and coordination of local meetings and events.
Assist with warehouse and inventory functions, including quarterly and annual counts, equipment transfers and returns, and providing backup support for shipping and receiving.
Provide supervisory support by training employees, assigning work, conducting performance reviews, and maintaining a positive team culture.
Complete all additional responsibilities assigned to ensure smooth business unit operations.