Bus Proc Impvmt Manager - Clinical Quality
About The Position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Searching for a high-energy people leader ready to build, inspire, and lead a team that drives strategy and impact? Medtronic is seeking a Business Process Improvement Manager to lead a high-performing team within the Surgical OU Clinical, Medical Affairs and Healthcare Economics Policy Reimbursement (CMAH) function. In this role, you’ll shape and optimize how the function operates—leading key communications, building metrics and dashboards, and driving alignment on function-level goals, processes, and enabling capabilities. This is a hands on leadership opportunity in a fast paced, evolving environment where you will coach and develop talent, partner across functions, and guide teams to deliver work that matters. If you are energized by leading through complexity, influencing outcomes, and making a meaningful difference for patients and partners, this role offers a chance to do just that.
Requirements
- Bachelor’s degree required
- Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- Experience in the medical device, healthcare, or life sciences industry
- Previous experience working within a highly regulated environment
- Experience supporting clinical quality or clinical research functions
- Familiarity with FDA regulations, clinical study protocols, and compliance requirements
- Experience working with Quality Management Systems (QMS) or similar quality systems
- Project management experience supporting operational or quality initiatives
- Prior people management or team leadership experience
- Experience driving business process improvements or operational efficiency initiatives
- Ability to collaborate effectively with cross‑functional teams such as clinical research, quality, and regulatory groups.
Responsibilities
- Manage and coach team members through regular check-ins, feedback, and development planning to build capability and ensure strong performance.
- Lead team execution and prioritize work by assigning responsibilities, removing barriers, and ensuring timely delivery of high-quality outputs.
- Partner with cross-functional stakeholders and LT members to align on resource needs, funding decisions, and prioritization tradeoffs based on evolving business demand.
- Monitor capacity, demand, and compliance metrics (e.g., time reporting, supply vs. demand) and proactively identify risks, gaps, and opportunities for optimization.
- Oversee planning and reporting processes (AOP, LBE, Resource First, headcount), ensuring data accuracy, aligned assumptions, and timely delivery of high‑quality outputs to leadership.
- Prepare and deliver regular reporting and insights (MTD, QTD, YTD) that clearly communicate trends, risks, and actionable recommendations.
- Manage governance and enabling tools by ensuring effective forums, tracking actions to closure, and maintaining core platforms (SharePoint, reporting templates, and communication channels) to support transparency and consistency.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
