Bus Analytics Mgr S

PNC•Pittsburgh, PA

5d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Senior Manager within PNC's Data Products organization, you will be based in either Pittsburgh, PA or Dallas, TX. The Business Analytics Manager Senior will lead the establishment, maturity, and ongoing management of the Controls Organization within the Strategic Data Products team. This leadership role is accountable for defining and executing the Control Hub strategy, driving control governance, expanding enterprise control coverage, and advancing reporting and analytics capabilities that support operational effectiveness, risk management, and regulatory compliance. The successful candidate will develop a scalable control operating model aligned with PNC's workforce strategy, enabling sustainable growth of Control Hub capabilities while reducing reliance on manual reporting, increasing automation, and enhancing business transparency through actionable data and insights. This position requires a combination of strategic leadership, business analytics expertise, control framework experience, data management knowledge, and stakeholder engagement skills to influence business, risk, technology, and operations partners.

Requirements

Bachelor's degree in Business, Analytics, Information Systems, Finance, Risk Management, Data Management, or related field.
7+ years of experience in business analytics, controls management, risk management, data governance, or operational excellence.
3+ years of leadership experience managing teams and strategic initiatives.
Experience leading enterprise reporting, dashboarding, and analytics programs.
Advanced Tableau experience, including dashboard design, governance, and performance optimization.
Strong understanding of control frameworks, operational risk management, governance, and audit processes.
Proven experience driving process automation and reducing manual operational activities.
Exceptional communication, stakeholder management, and executive presentation skills.
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Experience with financial services, banking, or regulated industries.
Experience developing control management programs or platforms.
Familiarity with enterprise data platforms, Oracle, Python, SQL, Dataiku, or cloud-based analytics solutions.
Knowledge of Agile delivery methodologies.
Understanding of workforce planning and organizational design principles.
Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

Develop and lead the Strategic Data Products Controls Organization supporting Control Hub and related control management processes.
Establish governance frameworks, operating procedures, and roles and responsibilities for control creation, onboarding, monitoring, remediation, and decommissioning.
Create a sustainable workforce model aligned with PNC's workforce strategy and business objectives.
Define organizational priorities, capacity planning, resource allocation, and performance metrics for the controls function.
Build partnerships across Risk, Compliance, Technology, Operations, Audit, and business organizations.
Own the strategic roadmap for Control Hub enhancement, modernization, and adoption across business domains.
Identify opportunities to expand Control Hub coverage, onboarding new controls, data sources, and business capabilities.
Drive continuous improvement of detective controls, exception management processes, and control effectiveness.
Partner with technology teams to prioritize and deliver Control Hub platform enhancements.
Promote scalable, data-driven controls that improve risk detection and operational oversight.
Lead the development and optimization of executive dashboards and operational reporting solutions.
Direct Tableau strategy, governance, and reporting standards to ensure consistent, actionable insights.
Establish KPI, KRI, and control effectiveness reporting frameworks.
Identify and eliminate manual reporting processes through automation and self-service analytics capabilities.
Develop reporting solutions that provide visibility into control performance, exception trends, remediation activities, and operational health.
Ensure alignment of Control Hub capabilities with enterprise risk management and control frameworks.
Oversee control inventories, documentation standards, and evidence management processes.
Support audit, regulatory, and compliance initiatives through strong control governance and reporting.
Drive root cause analysis efforts and remediation strategies for recurring control exceptions.
Monitor effectiveness metrics and implement continuous improvement initiatives.
Build and develop a high-performing team of analysts, reporting specialists, and control management professionals.
Establish career development pathways and workforce planning strategies.
Foster a culture of ownership, accountability, innovation, and continuous improvement.
Coach and mentor team members while promoting data literacy and analytical excellence.
Directs the strategic design, management, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability.
Leads development and execution of complex analytical solutions to meet business requirements .
Leading the research, development and adoption of new and emerging analytics technologies; identifying technology-based business opportunities.
Implementing mechanisms for ensuring that information provided is accurate, meaningful, has integrity, manages risk and meets the needs of the senior leadership.
Directing, motivating, developing and managing the performance of the management team and key staff.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service